ADSM-L

Re: [ADSM-L] Client hangs when TSM Client Acceptor starts TSM Client Scheduler.

2009-03-10 15:51:02
Subject: Re: [ADSM-L] Client hangs when TSM Client Acceptor starts TSM Client Scheduler.
From: Andrew Raibeck <storman AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 10 Mar 2009 15:49:14 -0400
Go to the URL in my sig and do a search on the following:

   snp

Best regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html


The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 03/10/2009
03:21:07 PM:

> [image removed]
>
> Client hangs when TSM Client Acceptor starts TSM Client Scheduler.
>
> Clark, Robert A
>
> to:
>
> ADSM-L
>
> 03/10/2009 03:25 PM
>
> Sent by:
>
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>
> Please respond to "ADSM: Dist Stor Manager"
>
> I have several Windows clients that hang at night if the "TSM Client
> Acceptor" service starts the "TSM Client Scheduler" to check the
> schedule while the backup is running.
>
> The admin who set the client up did so at approximately 14:20, and the
> backup starts at 02:00. Right around 02:20, I can see an event in the
> dsmwebcl.log file that shows the client checking in, and after that
> point there is no more progress shown on the backup in the dsmsched.log.
>
> When I look at the services, the "TSM Client Scheduler" is still running
> (and effectively hung) the next day.
>
> The client level is 5.5.1.0 on Windows 2003 R2 Standard Edition w/ SP2,
> and the TSM server is 5.4.2.0 running on AIX 5.3.
>
> So far, I've removed and re-added the "TSM Client Scheduler", making
> sure dsmcad is managing the scheduler.
>
> I've searched the TSM site. Any pointers appreciated.
>
>
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