ADSM-L

Re: [ADSM-L] TSM Client GUI hanging at initializing

2009-02-12 17:46:01
Subject: Re: [ADSM-L] TSM Client GUI hanging at initializing
From: Steve Stackwick <sstackwick AT JASI DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 12 Feb 2009 17:28:40 -0500
Thanks, Andy.

I've done as you said and started the GUI. Interestingly, I've installed the
TDP for SQL and, using the dsmcutil tool, a service for the BAClient and the
SQL Server TDP. They both installed and contacted the server OK, so maybe
I'll get backups even if I can't run the client tools locally.

Question: are dsmc and dsm java apps? Could that be the problem?

Steve


On Thu, Feb 12, 2009 at 5:15 PM, Andrew Raibeck <storman AT us.ibm DOT com> 
wrote:

> My guess is that the slow startup is VSS-related.
>
> Try adding this to  your options file:
>
>   traceflags service
>   tracefile c:\somefilename
>
> (you can name the trace file whatever you want, enclose in double quotes if
> the file name contains blanks)
>
> Then start dsmc and wait for the prompt to appear.
>
> After you get the prompt, quit out of the client.
>
> Then look in the trace... while much of it might not make sense, what you
> want to focus on is the time stamps that begin each line of trace output.
> Look for a large gap between two trace lines, which would indicate at that
> point in the trace, the client attempted to call some function and
> experienced a delay.
>
> Alternatively, it might not be one big time gap, but lots of smaller (but
> not insignificant) gaps in time.
>
> Best regards,
>
> Andy
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Product Development
> Level 3 Team Lead
> Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
> Internet e-mail: storman AT us.ibm DOT com
>
> IBM Tivoli Storage Manager support web page:
>
> http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
>
>
> The only dumb question is the one that goes unasked.
> The command line is your friend.
> "Good enough" is the enemy of excellence.
>
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 02/12/2009
> 05:07:55 PM:
>
> > Re: TSM Client GUI hanging at initializing
> >
> > Steve Stackwick
> >
> > to:
> >
> > ADSM-L
> >
> > 02/12/2009 05:09 PM
> >
> > Sent by:
> >
> > "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> >
> > Please respond to "ADSM: Dist Stor Manager"
> >
> > Note that, on the same machine, I just installed the SQL Server TDP and
> it
> > works just fine, connects to the TSM server, backs up, etc. This has got
> to
> > be a client bug.
> >
> > On Thu, Feb 12, 2009 at 4:57 PM, Thomas Denier <
> > Thomas.Denier AT jeffersonhospital DOT org> wrote:
> >
> > > -----Steve Stackwick wrote: -----
> > >
> > > >I have a W2K3 SP2 32bit server whose brand new TSM 5.5.1 client
> > > >install is behaving peculiarly. The GUI hangs at Initializing
> > > >(though it does start after a *LONG* time), the command line hangs
> > > >at an open window, likewise.
> > > >The usual suspects: this is not a cluster, and the admin sez he
> > > >tried to apply the VSS fix and was told it was superseded by what
> > > >was already on the machine. Any clues?
> > >
> > > Is there any chance that the DNS servers are specificed incorrectly
> > > and you are waiting for a succession of queries to time out? The
> > > quick test for this is to specify the server address in dotted
> > > decimal form. This eliminates any dependence on DNS, and hence
> > > will eliminate the delay if it is due to DNS problems.
> > >
> >
> >
> >
> > --
> > Stephen Stackwick
> > Jacob & Sundstrom, Inc.
> > 401 East Pratt St., Suite 2214
> > Baltimore, MD 21202-3003
> > (410) 539-1135 * (866) 539-1135
> > sstackwick AT jasi DOT com
>



--
Stephen Stackwick
Jacob & Sundstrom, Inc.
401 East Pratt St., Suite 2214
Baltimore, MD 21202-3003
(410) 539-1135 * (866) 539-1135
sstackwick AT jasi DOT com