Re: [ADSM-L] TSM Client GUI hanging at initializing

Thanks, Richard:

On Thu, Feb 12, 2009 at 3:36 PM, Richard Sims <rbs AT bu DOT edu> wrote:

> As Andy says, "The command line is your friend."  It can be used for
> comparison testing, starting with basic interactions such as 'dsmc
> query session', and working upward to B/A operations as needed.  You
>

dsmc query session hangs, too


> mention the command line hanging, but then also talk about opening a
> window, so are you really talking about dsmj?  If really dsmc,
> consider client tracing with that more straightforward case.


> Which flavor of "GUI" is it?  Web type client or dsmj?  If the former,
> check for any problem indications in dsmerror.log and dsmwebcl.log.
> If the latter, don't overlook all the issues that one can have with
> Java.  Java was supposed to be the universal, runs-anywhere facility,
> but it suffered a lot of schizophrenia in the history of its
> development, where any number of problems can prevail - not the least
> of which is its heavy demand on memory resources, all the more
> problematic in a computer which already has a good workload.
>

Does the Window dsm command use Java? That, and the dsmc command line, are
what is hanging. Interestingly, after I manually created a dsm.opt
(remember, this was a new Windows install and all I wanted to do was
configure a dsm.opt), the dsmadmc admin client works just fine, so it's
*not* a connectivity issue.



>   Richard Sims
>
> On Feb 12, 2009, at 3:13 PM, Steve Stackwick wrote:
>
>  All,
>>
>> I have a W2K3 SP2 32bit server whose brand new TSM 5.5.1 client
>> install is
>> behaving peculiarly. The GUI hangs at Initializing (though it does
>> start
>> after a *LONG* time), the command line hangs at an open window,
>> likewise.
>> The usual suspects: this is not a cluster, and the admin sez he
>> tried to
>> apply the VSS fix and was told it was superseded by what was already
>> on the
>> machine. Any clues?
>>
>


--
Stephen Stackwick
Jacob & Sundstrom, Inc.
401 East Pratt St., Suite 2214
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