ADSM-L

Re: [ADSM-L] Netware client TSAFS - Any ideas

2008-11-27 09:11:36
Subject: Re: [ADSM-L] Netware client TSAFS - Any ideas
From: Ramiro Ruiz <ramiro AT SCHULICH.UWO DOT CA>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 27 Nov 2008 09:09:57 -0500
Hi again, so these is what I tried:
 
ran this command: restore data:\* data:\temp\ -su=yes -preservepath=complete 
____________________________________________
 
It restored a couple of empty files, here are the errors:

(TSAFS.NLM 6.53.1 262) This program cannot create a file.                       
 ** Unsuccessful **                                                             
ANS4024E Error processing 'DATA:/temp/tsm551-nw/API/SAMPLE/release.h': file 
write error                                                                     
    
 ** Unsuccessful **                                                             
ANS1028S An internal program error occurred.                                    
ANS1905E There was a NetWare SMS error processing 'DATA: 
/temp/tsm551-nw/COMMON/ENGLISH':                                                
                       
(TSAFS.NLM 6.53.1 272) The program was processing a record or subrecord and did 
not find the Trailer field.                                                     
 ** Unsuccessful **                                                             
ANS4024E Error processing 'DATA:/temp/tsm551-nw/COMMON/ENGLISH': file write 
error
 
>
 
__________________________      
Ramiro Ruiz, Network Specialist
Information Services
Schulich School of Medicine & Dentistry
The University of Western Ontario
ramiro.ruiz AT schulich.uwo DOT ca
Phone 519.520.0760
>>>>> Restore Processing Interrupted!! <<<<<<         
                                                       
Total number of objects restored:         0            
Total number of objects failed:          50            
Total number of bytes transferred:   622.73 KB         
Data transfer time:                    0.01 sec        
Network data transfer rate:        33,997.40 KB/sec    
Aggregate data transfer rate:         99.43 KB/sec     
Elapsed processing time:           00:00:06            
ANS1028S An internal program error occurred.  
____________________________________________________________
 
I made sure that the user has all rights(supervisor) to the data volume. We 
purchased support for TSM, but I am thinking this is a Netware issue. Oh, the 
server at all the latestes patches
 
Thanks for your help

>>> 

From: <Norman_Bloch AT readersdigest.tm DOT fr>
To:Ramiro Ruiz <ramiro AT SCHULICH.UWO DOT CA>
Date: 11/27/2008 6:07 AM
Subject: [ADSM-L] Netware client TSAFS - Any ideas

Hello Ramiro, 

Troubleshooting netware client can be tricky and in that case "the command line 
is your friend". 
On netware server prompt, type in "dsmc" (ensure no error message when you 
start that command line client) 
Then issue 'query tsa' just to check that connection to TSM server AND netware 
server are fine ; issue 'q tsa nds' if you also backup the nds. 
Please check that the netware account that you use with TSM has proper full 
rights over the destination volume. 

Then, try this : 
tsm> restore VOLUME:\tsm551\*  DATA:\TEMP\  -su=yes -preservepath=complete 
(VOLUME: being the source volume where folder was backed up ; no need to create 
destination folder before restoring) 

If files are properly backed up (did you check dsmsched.log and dsmerror.log 
?), they should be properly restored on same netware server. 

Can you confirm you launch the client with a ncf file that should look like 
TSMSTART.NCF hereafter (assuming your nw server is 6.5) : 
LOAD SMSUT.NLM 
LOAD TSANDS.NLM 
LOAD SMDR.NLM 
LOAD TSAFS.NLM /nocachingmode /NoConvertUnMappableChars 
SEARCH ADD SYS:\TIVOLI\TSM\CLIENT\BA 
LOAD DSMCAD 


(/nocachingmode /NoConvertUnMappableChars switches are optional) 

If you're successfull in command line mode, then give a try to web client. 

That's all I have in mind currently. 

Let me know if that helps. 
Best regards. 

Norman