Good Morning Joe, 

We have been running into the same issue. We did not know about turning off and 
on the IP Port. 

We have been resetting the library to fix the problem. Luckily it does not 
happen all the time. 
IBM did tell us that they thought that things would improve if we upgraded to 
the latest level of the firmware on the 3584. 

Of course upgrading opened a new can of worms. In the past, if you forget 
anyone who has a library with DLT8000 support, there was only one track of 
firmware levels. 
Now there appears to be at least two, the 8160 and 7379 levels. 
Our CE is telling us that the 8160 is for 3592 tape drive only libraries and 
the 7379 is for libraries with lto tape drives. Of course the readme files on 
the IBM download site do not say this. They have the readme title of ALMS only 
for the 8160 level of code. No where does it appear that they talk about 3592 
only?

This two tracking of the code does not bode well.

Sigh len

PS IBM did give us one workaround. If you have a newer D frame, it has it's own 
Ethernet interface. If this is connected with a different ip name and ip 
address then this interface can be use for most of the web interface functions 
when the primary interface is down. 

len





-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Abbott, Joseph
Sent: Thursday, October 23, 2008 8:48 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] 3584 web interface

Hello Steve.
We also have a 3584 and are having the same issue. We had to call IBM hardware
out to fix ours the last time this occurred. From what I understand there is no
way to remotely address this issue and that the IP port needs to be turned off
and then turned on again. I wish I could give you more information but that's al
I can remember.
 
JoeA

________________________________

From: ADSM: Dist Stor Manager on behalf of Steven Harris
Sent: Thu 10/23/2008 1:06 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] 3584 web interface



Hi All

I have a 3584 library that I was using the web interface to communicate
with.  The web interface has stopped responding although the library itslef
continues to work.

Is there a way to restart the web server from the front panel?  Can it be
done remotely?

Thanks

Steve.


Steven Harris, TSM admin
Sydney Australia



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