[ADSM-L] Windows server patches screw things up (I know....what else is new....)
2008-08-18 11:37:47
We are seeing new errors on various Windows 2003 servers, which we think
are related to recent M$ patches (so, what else is new). The client
confirms that updates were applied on the same day the first failures
started.
The symptoms/error messages are:
08/15/2008 05:57:38 ANS1009W An error occurred processing the operating
system include/exclude statements.
The error was detected while processing:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup\DRM.
RC = 13.
08/18/2008 02:04:34 ANS5250E An unexpected error was encountered.
TSM function name : isVolumeSupported
TSM function : IsVolumeSupported() returned
'VSS_E_UNEXPECTED_PROVIDER_ERROR' for volume 'c:\'
TSM return code : 4353
TSM file : vssreq.cpp (5491)
08/18/2008 02:04:35 ANS5250E An unexpected error was encountered.
TSM function name : vssCheckVolumeSupport
TSM function : isVolumeSupported() returned unexpected error for
volume '\\den3print\c$'
TSM return code : 4353
TSM file : vssback.cpp (3075)
08/18/2008 02:04:35 ANS5258E An error occurred initializing a VSS request.
For more information, see the TSM client error log.
Going back in the log for 2+ weeks does not show any of these errors.
This client is a 5.5.0.2 and I suggested upgrading to 5.5.1.1 as a
minimum. I haven't been able to find anything definitive when searching
IBM.COM.
Any thoughts?
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