ADSM-L

Re: [ADSM-L] ANS1009W DRM and ASR backup issues

2008-06-21 10:05:03
Subject: Re: [ADSM-L] ANS1009W DRM and ASR backup issues
From: Wanda Prather <wprather AT JASI DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Sat, 21 Jun 2008 10:03:35 -0400
I don't think the 2 things are related at all, I've seen them happen
independently.

It's inconvenient I know, but I wouldn't spend more time on it until you've
tried a reboot.

Sometimes that clears up the ASR backup failure.


On 6/20/08, Zoltan Forray/AC/VCU <zforray AT vcu DOT edu> wrote:
>
> TSM client - Windows 2003 server - SP2 x64 5.5.0.6
>
> Started seeing these errors:
>
> 06/19/2008 11:02:58 ANS1009W An error occurred processing the operating
> system include/exclude statements.
> The error was detected while processing:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup\DRM.
> RC = 13.
>
> Went through the registry editing/key correction process as per IBM doc.
>
> Now we get the errors:
>
> 06/20/2008 10:49:17 ANS1468E Backing up Automated System Recovery (ASR)
> files failed.  No files will be backed up.
>
> Did everything suggested. Deleted ASR stuff on TSM
> server........Completely deleted the C:\adsm.sys directory
>
> All to no avail. Manual and scheduled backups still fail.
>
> User even tried complete un/reinstall of the TSM client.
>
> Any other suggestions to fix this?
>

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