I need some assistance.

 

We're trying to restore some mail for a user, and we're getting a
strange set of errors.

 

When we do a restore from the full from 03/30/2008 the restore goes
fine.

When we restore from 1 incremental we get something like the following:

 

SG1        INCR 03/31/2008 19:00:27 Restore failed, ACN5798E MS Exchange
API HRESERESTOREREOPEN() failed with HRESULT: 0xc7ff0bc3 -Restore
environment information corrupted.

SG1        FULL 03/30/2008 18:00:10 Restore failed, ACN5798E MS Exchange
API HRESERESTOREADDDATABASE() failed with HRESULT: 0xc7fe1142 -Database
not found.

 

TSM Server version 5.2.9 (hopefully getting upgraded in the very near
future).

TSM Client version: 5.3.4

TSM Exchange TDP version: 5.3.3.0

 

I have verified with the Exchange Admin that the Exchange DB is set to
accept restores, and the Database to the Recovery Storage Group was
added before the restore.  I have also verified that its set to be
overwritten by a restore.  

 

I found no errors in any of the backups from the 30th on for this node,
so it appears the backups worked.

 

See Ya'

Howard Coles Jr.

Sr. Systems Engineer 

Ardent Health Services

John 3:16!