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Re: [ADSM-L] Why won't TSM services start?
2007-10-09 10:24:54
Hi Andrew,
Thanks...I took a look at Technote IBM Technote 1234244 and APAR
IC44846. I think
IBM Technote 1234244 may be the problem because why would this happen
all of a sudden the backup was working up until 10/4/07. Though because
of that even looking
at Technote 1234244 I am skeptical.The other Windows clients backup are
running fine.
The Scheduler service has since been uninstalled/reinstalled using the
GUI by someone.
I wonder if I use the dsmcutil to remove both the CAD and Scheduler and
re-install
the Scheduler using the GUI then doing the following
Dsmcutil update cad /name:”TSM Client Acceptor” /cadschedname:”TSM
Client Scheduler”
will help? I don't believe that was done I think it was just removed
using the GUI, I
will have to check.
F.Y.I - the following line has been in the dsm.opt file since the node
started
backing up in 2005. MANAGEDSERVICES WEBCLIENT SCHEDULE
Tim
Andrew Raibeck wrote:
My money says this is APAR IC49693. Go to the link in my sig and search
for the APAR number for more info.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com
IBM Tivoli Storage Manager support web page:
http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 10/05/2007
11:12:19 AM:
Hello all,
One of our clients Windows 2003 server TSM Clients service doesn't want
to start.
I have restarted the Client Acceptor several times but the schedule
won't start the date still
say's 10/4/07 has anyone ever experienced this? There is nothing in the
dsmerror.log to
indicate the problem from what I can see, Below is what is shown in the
dsmsched.log
and dsmwebcl.log.
10/03/2007 00:39:44 --- SCHEDULEREC QUERY BEGIN
10/03/2007 00:39:44 --- SCHEDULEREC QUERY END
10/03/2007 00:39:44 Next operation scheduled:
10/03/2007 00:39:44
------------------------------------------------------------
10/03/2007 00:39:44 Schedule Name: MIDNIGHT
10/03/2007 00:39:44 Action: Incremental
10/03/2007 00:39:44 Objects:
10/03/2007 00:39:44 Options:
10/03/2007 00:39:44 Server Window Start: 00:00:01 on 10/04/2007
10/03/2007 00:39:44
------------------------------------------------------------
10/03/2007 00:39:44 Scheduler has been stopped.
TSM 5.3
AIX 5.3
TSM Client 5.3
Windows 2003
Thanks for any help in advance!
Tim
These error message are in the dsmerror.log but I don't see anything
that would cause the
service not to start.
ANS1228E Sending of object '\\logician1\c$\Program Files\CA\eTrust
Antivirus\ArcTemp\arc0002.tmp' failed
10/04/2007 09:50:58 ANS4005E Error processing '\\logician1\c$\Program
Files\CA\eTrust Antivirus\ArcTemp\arc0002.tmp': file not found
10/04/2007 09:52:22 ANS1228E Sending of object
'\\logician1\c$\WINDOWS\Temp\hsperfdata_SYSTEM\864' failed
10/04/2007 09:52:22 ANS4987E Error processing
'\\logician1\c$\WINDOWS\Temp\hsperfdata_SYSTEM\864': the object is in
use by another process
10/04/2007 09:52:22 ANS1802E Incremental backup of '\\logician1\c$'
finished with 2 failure
10/04/2007 09:57:02 GatherWriterStatus():
GatherWriterStatus(...pHrResultFailure )() failed with
hr=VSS_E_WRITERERROR_NONRETRYABLE
10/04/2007 09:57:02 GatherWriterStatus(): GetWriterStatus() returns
VSS_WS_STABLE failure for writer 'Cluster Service Writer'. Writer error
code: [0x800423f4]
10/04/2007 09:58:16 ANS1228E Sending of object
'\\logician1\d$\oracle\ora92\network\log\fslloggroup.log' failed
10/04/2007 09:58:16 ANS4037E File
'\\logician1\d$\oracle\ora92\network\log\fslloggroup.log' changed during
processing. File skipped.
10/04/2007 09:58:16 ANS1802E Incremental backup of '\\logician1\d$'
finished with 1 failure
10/05/2007 09:39:26 UseExternalTimer: Unable to open timer file
'\s1sk.', errno=2, error:No such file or directory
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