ADSM-L

TSM BA WebClient fails to launch

2007-02-23 09:04:08
Subject: TSM BA WebClient fails to launch
From: David McClelland <David.McClelland AT REUTERS DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 23 Feb 2007 14:03:47 +0000
Hi Guys,
 
I'm at a bit of a loss here - has anyone come across something similar
to this, or might be able to point me in the direction of some further
investigation?
 
Problem statement: 
When attempting to launch the TSM Backup-Archive Web Client for a given
client in a web browser it fails to launch - the error that I see in IE
(6.0.3790) is 'exception: java.lang.NumberFormatException: For input
string "". ' . The dsmcad on the client (Solaris 5.8 SPARC TSM BA Client
5.3.4.4) is running, and the dsmwebcl.log shows the session starting
('23-02-2007 13:54:23 (dsmcad) ANS3006I Processing request for the TSM
Web Client (xx.xx.xx.xx).' but nothing more. The dsmerror.log reveals
the cryptic '23-02-2007 13:54:24 -->>cdLocalToUcs converter does not
exist!'.
 
# java -version
java version "1.4.2_04"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_04-b05)
Java HotSpot(TM) Client VM (build 1.4.2_04-b05, mixed mode)

Further info: 
The same web browser from the same host works absolutely fine to launch
the TSM BA Web Client for other clients which are as far as I can tell
almost identical (from the same build image, same OS level, same Java
version, same TSM BA client version, same $PATH and other env settings).
I'm a little at a loss and I don't quite know where to look next -
Googles on strings such as 'cdLocalToUcs' and ''exception:
java.lang.NumberFormatException: For input string "". ' have yielded
either nothing or nothing that I can understand!
 
Any clues or further (probably Java) logfiles I should be looking for?
 
Many Thanks,
 
David McClelland
London, UK


 
 
 
 
 


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