ADSM-L

Re: Skipped Files During Restore

2006-12-01 15:51:11
Subject: Re: Skipped Files During Restore
From: "Dennis, Melburn IT7" <melburn.dennis AT SIEMENS DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 1 Dec 2006 15:40:11 -0500
Here is the list of some of the files that were skipped according the
dsmerror.log file.  I know the user in question and he's pretty
competent, and he swears that the drive he's restoring to is completely
empty (it's a brand new box).  He's tried to the restore on 2 separate
instances, both on different drives/paths.  This is a W2K3 server.

11/28/2006 16:46:48 ANS1946W File
\\cahlt00t124\g$\Homes\SparksGX\Critical Mail\Archive2005.pst exists,
skipping
11/28/2006 16:46:48 ANS1946W File
\\cahlt00t124\g$\Homes\SparksGX\Critical Mail\Archive2006.pst exists,
skipping
11/28/2006 16:46:48 ANS1946W File
\\cahlt00t124\g$\Homes\SparksGX\Critical Mail\archivebak.pst exists,
skipping
11/28/2006 16:46:48 ANS1946W File \\cahlt00t124\g$\Homes\SPURR00G\My
Documents\repwatch.xsw exists, skipping
11/28/2006 16:46:48 ANS1946W File \\cahlt00t124\g$\Homes\SPURR00G\My
Documents\_Local Data.lnk exists, skipping
11/28/2006 16:46:48 ANS1946W File \\cahlt00t124\g$\Homes\TEJAD00L\My
Documents\_Local Data.lnk exists, skipping
11/28/2006 16:46:48 ANS1946W File
\\cahlt00t124\g$\Homes\VandonJ\Critical Mail\Sept2005 to Jan2006.pst
exists, skipping
11/28/2006 16:46:48 ANS1946W File
\\cahlt00t124\g$\Homes\VandonJ\Critical Mail\September 2005.pst exists,
skipping
11/28/2006 16:46:48 ANS1946W File \\cahlt00t124\g$\Homes\Verma00Y\My
Documents\_Local Data.lnk exists, skipping 


Mel Dennis
Backup Systems Engineer
Siemens Business Services
4400 Alafaya Trail
Orlando, FL 32826
MC Q1-108
Tel:  (407) 736-2360
Win:  439-2360
Fax: (407) 243-0260
Email:  melburn.dennis AT siemens DOT com

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Prather, Wanda
Sent: Friday, December 01, 2006 3:17 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Skipped Files During Restore

Ditto.  

With 8738 file being skipped, most likely the drive wasn't empty to
start with.
On the other hand, there IS actually a case where you can get duplicate
files created with Windows long file names (it's a Windows issue, not a
TSM issue.)

Please give us more details about the system being restored to, and a
sample of these skipped filenames...

 

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Richard Sims
Sent: Friday, December 01, 2006 1:45 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Skipped Files During Restore

On Dec 1, 2006, at 10:54 AM, Dennis, Melburn IT7 wrote:

> I have a user that has been testing out a TSM restore of a
> fileserver in
> case of a disaster, and he's been getting reports that out of the
> 471,871 files that were selected to be restored only 463,133 files
> were
> actually restored.  The remaining 8,738 files are being skipped.
> According to the dsmerror.log report, it is saying the the files
> already
> exist on the target server and were skipped for that reason.  Now
> how is
> this possible if the user is restoring the files to an alternate
> location (other than the original server) which is an empty drive?
>
> TSM Server 5.3.3.1
> TSM Client 5.3.4.0

Mel -

That's very scant, second-hand information...not enough to act on.

The server log or accounting file or evan Activity Log ANE mesages
will tell you whether or not there was perhaps an initial restore
attempt that was terminated and then reattempted, which would leave
some files there.  If Unix, you can use 'ls -alc' to see when those
questioned files were actually established in the file system,
compared with the time period when the restoral was supposedly run.
If Unix, a df command should reflect an inode count which matches the
restored objects count.

Beyond that, pursue the details...  What is the client type?  What
was the full syntax of the restoral attempt?  What is the type of the
skipped objects (files, directories, other)?  What are the actual
error messages (which may turn up something in a TSM Support Page
search)?

Not that we don't implicitly trust users...

     Richard Sims

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