Andy

Sorry the last line should have read "from 5.3.0.8 to 5.3.2.2"

Regards
Neil


Andy

I only usually get involved with the client installations if something
doesn't work. Our procedures say stop *all* TSM client processes, but we
run with the Scheduler managed by the Client Acceptor, so if people are
expecting only the CAD to be running they may not have been diligent about
stopping the Scheduler as well if we are in the six hour window before the
schedule begins.

On the other hand, I would expect that if an instruction is received
telling them that a reboot is required to finish the installation, they
would be unlikely to ignore it. However, the procedure says not to reboot
unless an indication is received that it is required.

Are .TXT files treated in the same was as .DLL and .EXE files by the
installation? I know they don't have any versioning information embedded in
them like the binaries do.

It may be coincidence, but both the users who had the problem this week had
gone from 5.2.0.8 to 5.3.2.2.

Regards
Neil Schofield
Yorkshire Water Services Ltd.



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