Wanda,

I have 5550 and it works fine for me.  Just to be sure I reset the
address and then reentered it.  I then sent a test trap and got it on my
management console right away.

Perhaps Rick is right; you might have a partial load of the FW.

Mahesh

>>> rsaylor AT AUSTINCC DOT EDU 3/2/2006 5:28:26 PM >>>
Wanda,

The current library code is 5770. I would install this code level and
then call IBM if the problem is still present. I have seen strange
things like this when a firmware load doesn't complete. Even though
you said this is a new unit, the factory firmware load might have
been incomplete.

ftp://service.boulder.ibm.com/storage/358x/3584/

Rick Saylor
Austin community College

At 03:39 PM 3/2/2006, you wrote:
>Well, this is peculiar.
>
>This is a new 3584, firmware level is 5550. (Thanks to the folks who
>helped me figure that out yesterday!)
>
>When I use the Tape Library Specialist (web interface) to set the
SNMP
>destination address, the Tape Library Specialist crashes.
>That is, the web interface goes to "page not found", and won't
>reconnect.
>
>When I go to the LED and look at Network Settings under Ethernet, it
>says "Ethernet is not installed in this frame", which is of course
not
>true.
>After a reboot, the Ethernet network settings reappear just as they
were
>before.
>
>This appears to me to clearly be a problem with the Tape Library
>Specialist.
>
>
>1) Is the level of the Tape Library Specialist considered to be the
same
>as the firmware level - 5550?
>
>2) Where does one research problems with the Tape Library Specialist
to
>see if the problem has been reported?


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