Wanda,

The current library code is 5770. I would install this code level and
then call IBM if the problem is still present. I have seen strange
things like this when a firmware load doesn't complete. Even though
you said this is a new unit, the factory firmware load might have
been incomplete.

ftp://service.boulder.ibm.com/storage/358x/3584/

Rick Saylor
Austin community College

At 03:39 PM 3/2/2006, you wrote:

Well, this is peculiar.

This is a new 3584, firmware level is 5550.  (Thanks to the folks who
helped me figure that out yesterday!)

When I use the Tape Library Specialist (web interface) to set the SNMP
destination address, the Tape Library Specialist crashes.
That is, the web interface goes to "page not found", and won't
reconnect.

When I go to the LED and look at Network Settings under Ethernet, it
says "Ethernet is not installed in this frame", which is of course not
true.
After a reboot, the Ethernet network settings reappear just as they were
before.

This appears to me to clearly be a problem with the Tape Library
Specialist.


1) Is the level of the Tape Library Specialist considered to be the same
as the firmware level - 5550?

2) Where does one research problems with the Tape Library Specialist to
see if the problem has been reported?

----------------------------------------------------------------------------
Rick Saylor                  Austin Community College   Voice: (512)223-1182
Director of System Services  9101 Tuscany Way           Fax:   (512)223-1211
Information Technology       Austin, Texas  78754