Hi
I don't believe the service pack is an issue as we are running the same
library on W2K3 Sp1 with 3 LTO3 drives without problems.
I would suggest to use the TSM windows Management plugin (MMC) go to the
device page under the tsm server instance and compare your path definition
with what windows can see.
It looks funny to me that the library manager doesn?t have the lowest SCSI
address.
Are the library and drives online?
Kind Regards
Marco Malgarini
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Henrik Wahlstedt
Sent: Wednesday, 18 January 2006 17:28 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] TSM Server Stop Working
I´m not an expert on your HW but your output says "2 4.0/6.0 IBM
4560SLX 0425 0429 Out of date" . Maybe you should try to
upgrade the library firmware and check that drive and path definitions are
ok.
//Henrik
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Ridvan Aktas
Sent: 17. januar 2006 18:30
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: TSM Server Stop Working
I guess so; do you think SP1 for Windows cause the problem?
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Sandeep Jain
Sent: Tuesday, January 17, 2006 4:16 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] TSM Server Stop Working
Hi,
Have u applied this service pack (sp1) recently...?
With Best Regards,
Sandeep Jain
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-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Ridvan Aktas
Sent: Tuesday, January 17, 2006 12:43 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] TSM Server Stop Working
Hello TSM Users,
My TSM server recently stops working and my guess is hardware issue because
I am getting SCSI error messages. It is possible that it can be software
issue as well but not sure. Your help greatly appreciated.
LTO Library:
IBM 4560SLX
2 Drives
Server:
IBM 345 xSeries
OS:
Windows Server 2003 SP1
Ram:
1.5 GB
Processor:
Intel Xeon 2.8GHz
Error Message:
ANR8840E Unable to open device lb6.0.0.4 with error 592532.
Device Manager:
In device manager everything seems to be OK.
- Medium Changer
o IBM Tivoli Storage Manager for Medium Changers, OK
- Tape Drivers
o IBM ULTRIUM-TD2 SCSI Sequential Device, OK
o IBM ULTRIUM-TD2 SCSI Sequential Device, OK
- SCSI and RAID controllers
o Adaptec SCSI Card 29320LP - Ultra320 SCSI, OK
o LSI Logic 1020/1030 Ultra320 SCSI Adapter, OK
o LSI Logic 1020/1030 Ultra320 SCSI Adapter, OK
Disk Space:
Plenty free disk space
Example:
I use IBM TapeTool program to inquire SCSI;
*** TAPETOOL MENU ***
---------------------------------------------------------------
| |
| 1. Update Firmware on the 4560-SLX library and drives. |
| 2. Install Library and Tape tools diagnostic |
| 3. Run xTalk diagnostic on SDLT drive |
| 4. Install LTO drive Diagnostics |
| 5. SCSI Inquiry |
| 6. Serial Number of tape backup unit |
| 7. Exit |
| |
---------------------------------------------------------------
Enter choice : [1,2,3,4,5,6,7,] :
5
tapedrv -- IBM Tape Device Firmware Utility - v1.08.22
Copyright (c) 2000-2004 IBM Corporation
Device Address:
Port_Number.Bus_Number/SCSI_Device_ID.Logical_Unit_Number
Tape Device Device Update
Unit Address Device Inquiry Version Version Device Firmware
State
---- ------- ------------------------ ------- -------
---------------------
0 4.0/1.0 IBM ULTRIUM-TD2 4770 4770 Up to date
1 4.0/2.0 IBM ULTRIUM-TD2 4770 4770 Up to date
2 4.0/6.0 IBM 4560SLX 0425 0429 Out of date
-- Above tape drive inaccessible --
TAPEDRV8276 error: Tape device inaccessible: "\\.\lb6.0.0.4": SCSI
Input/Output: Operating system error 87: The parameter is incorrect.
-
Press any key to continue . . .
Thanks,
Ridvan Aktas
IT Manager - US
Datamonitor Inc.
212-652-2646
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