ADSM-L

Re: Windows 2000 backup problem

2005-12-05 09:32:31
Subject: Re: Windows 2000 backup problem
From: David McClelland <david.mcclelland AT UK.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 5 Dec 2005 14:31:30 +0000

Hi Gary,

>>> I've looked in the client manual for how to set up a trace to try and find the problem, but no mention of trace flags. Where is this information?

Try in the IBM Tivoli Storage Manager Information Center >  ITSM Problem Determination Guide > Tracing (link below):

>>> http://publib.boulder.ibm.com/infocenter/tivihelp/v1r1/topic/com.ibm.itsmm.doc/update/main.html

Rgds,
David McClelland
Storage and Systems Management Specialist
IBM Tivoli Certified Deployment Professional (ITSM 5.2)
SSO UK Service Delivery – Storage Services
IBM Global Services – IBM United Kingdom




"Lee, Gary D." <GLEE AT BSU DOT EDU>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

05/12/2005 13:39
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[ADSM-L] Windows 2000 backup problem





Have tsm server 5.2.4.0 on solaris 8.
Client 5.2.0 on a windows 2000 machine.

All of a sudden, the backup starts, then times out after around 4 hours when the 75 minute idle timeout has been reached.

This began November 15, but the user claims that nothing has changed on the 2000 machine.

I've looked in the client manual for how to set up a trace to try and find the problem, but no mention of trace flags.

Where is this information?

Thanks for the help.

Gary Lee
Senior System Programmer
Ball State University


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