ADSM-L

3590 Drive Problem

2005-11-29 20:27:20
Subject: 3590 Drive Problem
From: Gerald <gwichman AT GMAIL DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 29 Nov 2005 17:27:10 -0800
I have a drive that from AIX lists as available. In TSM when i try to
define a path to the drive I get an "ANR8420E DEFINE PATH: An I/O
error occured while accessing drive DRIVE1." and a "ANS8001I Return
code 15.". Then below is what appears in the AIX error report.

I've doublechecked that the cabling and terminator looks ok and it
does. There is another 3590-H drive daisy-chained to this problem one
that is operating properly. The problem drive has been power cycled
and comes up fine (3590-H drive) but the described problem is still
repeatable.

Appreciate any ideas on how to proceed to troubleshoot this problem.
I'm thinking a service call for the drive is next..?

root@ps-bs-p610-01:/usr/tivoli/tsm/server/bin$ errpt IDENTIFIER
TIMESTAMP  T C RESOURCE_NAME  DESCRIPTION
5537AC5F   1129170905 P H rmt1           TAPE DRIVE FAILURE
0BA49C99   1129170905 T H scsi3          SCSI BUS ERROR
5537AC5F   1129170805 P H rmt1           TAPE DRIVE FAILURE
0BA49C99   1129170805 T H scsi3          SCSI BUS ERROR
5537AC5F   1129170805 P H rmt1           TAPE DRIVE FAILURE
0BA49C99   1129170805 T H scsi3          SCSI BUS ERROR
5537AC5F   1129170805 P H rmt1           TAPE DRIVE FAILURE
0BA49C99   1129170805 T H scsi3          SCSI BUS ERROR
5537AC5F   1129170805 P H rmt1           TAPE DRIVE FAILURE
0BA49C99   1129170805 T H scsi3          SCSI BUS ERROR
5537AC5F   1129170805 P H rmt1           TAPE DRIVE FAILURE
0BA49C99   1129170805 T H scsi3          SCSI BUS ERROR
root@ps-bs-p610-01:/usr/tivoli/tsm/server/bin$ errpt -aj 5537AC5F | more
---------------------------------------------------------------------------
LABEL:          TAPE_ERR4
IDENTIFIER:     5537AC5F

Date/Time:       Tue Nov 29 17:09:00 PST
Sequence Number: 51356
Machine Id:      000C057A4C00
Node Id:         ps-bs-p610-01
Class:           H
Type:            PERM
Resource Name:   rmt1
Resource Class:  tape
Resource Type:   3590
Location:        P1-I4/Z1-A3
VPD:
        Manufacturer................IBM
        Machine Type and Model......03590H1A
        Serial Number...............0000000D5111
        Device Specific.(FW)........F2C5
        Loadable Microcode Level....A0B00E26

Description
TAPE DRIVE FAILURE

Probable Causes
ADAPTER
TAPE DRIVE

Failure Causes
ADAPTER
TAPE DRIVE

        Recommended Actions
        PERFORM PROBLEM DETERMINATION PROCEDURES

Detail Data
SENSE DATA
0A03 0000 5A00 3F00 0000 0004 0000 0000 0200 0200 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
---------------------------------------------------------------------------

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