Hi,

We also have a number of Windows 2000 clients
(5.3.2.0) that seem to hang the entire system
during a backup. The client has to be rebooted
to get it working again.
I searched the web and found APAR IC47248
which suggested there is a problem with
the TSM Logical Volume Snapshot Agent.
Since the client was using Open File Support
I asked the user to de-install the LVSA
(thereby disabling OFS). I haven't heard from
the user since then so I assume that solved the
problem. 

Regards,

Alexander

(Server: 5.2.3.5 on AIX)

------------------------------------------------------------
Alexander Verkooijen
Senior Systems Programmer
High Performance Computing
SARA Computing & Networking Services
 

> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] 
> On Behalf Of Sandra
> Sent: maandag 7 november 2005 16:58
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Backup hangs the Windows 2000 server client
> 
> Dear All,
> I m using TSM server 5.2.2 on Windows 2003 using Library LTO 3582.
> 
> I take incremental backups daily for all the servers 
> including another windows 2000 server.
> 
> One of my servers which is IBM 346 running latest secutiy and 
> OS patches hangs and hangs forever untill power button is 
> pressed. the system always hangs and the process of backup 
> restarts and hangs again and again.
> 
> there is no specific point or file where it hangs. also the 
> TSM server logs show that the session was idle and was 
> terminated. Mount retention expires and tape is safely put 
> back into its slot.
> 
> I am using open file backup support with include.fs.
> 
> I m stuck ! Please help.
> 
> Sandra
> 
> 
> 
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