ADSM-L

Re: Strange issue with a Windows server

2005-08-01 11:40:42
Subject: Re: Strange issue with a Windows server
From: "Brents, James" <James.Brents AT VALERO DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 1 Aug 2005 10:40:26 -0500
We see this occasionally on our cluster servers also.  I have updated
the password via the B/A Client GUI as well as the command line.  If one
does not work I try the other one and is usually works.  I know that
does not make any sense but such is the case.  Occasionally I have had
to uninstall the scheduler and reinstall it.

Regards,
James

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Kauffman, Tom
Sent: Monday, August 01, 2005 10:22 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Strange issue with a Windows server


I Can't find anything with google, so I thought I'd hit the brain trust
here before calling it in to IBM.

We have a Windows 2000 cluster that's been working just fine for over
three years -- and then the TSM service quit responding to my server
(AIX, TSM 5.1.6.3).

To my knowledge, there has been no change on either the Windos cluster
or the TSM server -- but here's the problem report form the W2K admin:

"Looking at the server this morning, it removes the password for ADSM
from the registry when the service is started. I can perform an "update"
which places it back in the registry, but it gets removed again once the
service is started."

And, from the dsmerror.log:

08/01/2005 07:32:37 Trying port number 56582
08/01/2005 07:32:37 Obtained new port number on which to listen.
08/01/2005 07:32:37 ReadPswdFromRegistry(): getRegValue(): Win32 RC=2 .
08/01/2005 07:32:37 ReadPswdFromRegistry(): getRegValue(): Win32 RC=2 .
08/01/2005 07:32:37 ReadPswdFromRegistry(): getRegValue(): Win32 RC=2 .
08/01/2005 07:32:37 ReadPswdFromRegistry(): getRegValue(): Win32 RC=2 .
08/01/2005 07:32:37 sessOpen: Error 137 from signon authentication.
08/01/2005 07:32:37 ReadPswdFromRegistry(): getRegValue(): Win32 RC=2 .
08/01/2005 07:32:38 ReadPswdFromRegistry(): getRegValue(): Win32 RC=2 .
08/01/2005 07:32:38 sessOpen: Error 137 from signon authentication.
08/01/2005 07:32:38 ANS1029E Communications have been dropped.

Suggestions? Or do I give IBM a call?

TIA

Tom Kauffman
NIBCO Inc

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