Can you try putting all the other drives to offline except the one having
problem, then issuue a tape library cmd such as checking a tape and see what
happens. This may force the server to use the only available. If this doesn't
work, why don't you consider reconfiguring your drive again?
Bye.
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Jones, Eric J
Sent: Tuesday, July 19, 2005 3:24 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Problem with drive
I had done a lsdev -Cc tape to verify since the drive was giving errors
that indicated that it could not see them.
Is there a way to have the server start polling the drive again?
IBM came in and repaired the picker and it's now running fine.
The tape is out of the drive that was stuck when the picker went down.
Thanks for the help,
Eric
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
RAMNAWAZ NAVEEN
Sent: Tuesday, July 19, 2005 7:03 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Problem with drive
May be you could try the following:
(i.) run the folw cmd from in aix : lsdev -Cc tape and verify to
ensure that the device state is "avaialble" for the required drive.
(ii) note the drive path and settings.
(iii) delete the drive path and the automated drive
(iv) reconfigure the automated drive and drive path as per noted
settings.
Good luck
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Jones, Eric J
Sent: Tuesday, July 19, 2005 2:51 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Problem with drive
I did an audit on the library to see if it would recognize it again but
it still comes up "UNKNOWN".
I toggled the drive off-line and back on-line to see if it would come
back and it still stays in an "UNKNOWN" state.
The problem started Friday night when the picker had the problem.
Here is the message from the activity log.
---------------------------------------------------
07/16/05 04:15:07 ANR8848W Drive RMT1 of library 3584LIB3 is
inaccessible; server has begun polling drive. (PROCESS: 1429)
07/16/05 04:25:52 ANR8471E Server no longer polling drive RMT1 in
library 3584LIB3 - path /dev/rmt1 will be marked off-line. (PROCE
SS: 1429)
07/16/05 04:25:52 ANR8873E The path from source TSM3 to destination
RMT1 (/dev/rmt1) is taken offline. (PROCESS: 1429)
----------------------------------------------------------
Thanks
Eric
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Gilbert, Guillaume
Sent: Monday, July 18, 2005 5:19 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Problem with drive
I don't think an audit will be necessary here. The drive is "unknown"
state because TSM hasm't talked to it yet. Once TSM gets a tape in
there, the state will change to "loaded", and after that "empty"
Guillaume Gilbert
Storage Architect
514.866.8876 Office
514.866.0901 Fax
514.290.6526 BlackBerry
guillaume_gilbert AT storagetek DOT com
StorageTek Canada Inc.
INFORMATION made POWERFUL
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
David Longo
Sent: July 18, 2005 16:14
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Problem with drive
Yes, make sure no tape ops going on. Check with "q mount".
David Longo
>>> ADurkee AT CHSBUFFALO DOT ORG 07/18/05 3:40 PM >>>
actually won't the audit "hang" if there is tape operation going on?
.... waiting for that operation to release the tape?
Aaron Durkee
Infrastructure Analyst
Networking and Technical Group
Catholic Health Systems, Inc.
adurkee AT chsbuffalo DOT org
phone: (716) 862-1713
fax: (716) 862-1717
>>> Reiss_Nathan AT CAT DOT COM 07/18/05 01:40PM >>>
Don't just do audit library. Do "audit library lib-name
checklabel=barcode". Otherwise, it will go a long,long time as it
loads every tape into a drive.
Thanks,
David N. Reiss
Unix Engineer/Disaster Recovery Team Lead
(309)/494-3749
Too many people simply give up too easily. You have to keep the desire
to forge ahead, and you have to be able to take the bruises of
unsuccess. Success is just one long street fight. -- Milton Berle
(1908-2002)
David Longo
<David.Longo@HEAL
TH-FIRST.ORG>
Sent by: "ADSM:
To
Dist Stor
To
Manager" ADSM-L AT VM.MARIST DOT EDU
<[email protected]
cc
.EDU>
07/18/2005 12:36
PM
Subject
Re: Problem with drive
Please respond to
"ADSM: Dist Stor
Manager"
<[email protected]
.EDU>
Caterpillar: Confidential Green Retain Until: 08/17/2005
Retention Category: G90
-
General
Matters/Administration
Try running an "audit library".
David B. Longo
System Administrator
Health First, Inc.
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH 321.434.5536
Pager 321.634.8230
Fax: 321.434.5509
david.longo AT health-first DOT org
>>> eric.j.jones AT LMCO DOT COM 07/18/05 1:31 PM >>>
We are running TSM 5.2.2 server on AIX with clients 5.2.2(windows/UNIX).
We had the picker hang up today and is in the process of being repaired.
We are running a IBM 3484 library.
The problem is with RMT1 which is now showing "Drive State: UNKNOWN" but
the other drives look fine.
How can I change it back to "EMPTY" since the drive is empty?
I tried to toggle it "OFFLINE" then back "ONLINE" but it stayed in the
same state.
===================================================================
Library Name: 3584LIB3
Drive Name: RMT1
Device Type: LTO
On-Line: Yes
Read Formats:
ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI
UM
Write Formats:
ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI
UM
Element: 269
Drive State: UNKNOWN
Allocated to:
WWN: 500507630007A911
Serial Number: 1110111802
Last Update by (administrator): JONES
Last Update Date/Time: 07/18/05 12:54:55 Cleaning
Frequency (Gigabytes/ASNEEDED/NONE): ASNEEDED
=====================================================================
Eric Jones
PLATFORM AND SERVER SOLUTIONS
Owego, NY
Phone: 607-751-4133
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