ADSM-L

Re: Very slow restores (days), hours to locate files

2005-07-07 14:42:51
Subject: Re: Very slow restores (days), hours to locate files
From: Robin Sharpe <Robin_Sharpe AT BERLEX DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 7 Jul 2005 14:42:24 -0400
Thanks for the tip, Bill.  But in our environment, (618 tapes in the L700
library, plus over 1000 on a rack), that would take quite a long time...

BTW, we think it's a firmware problem... We are running 38D0 on our LTO-2
drives.  I just spoke to my STK CE, and he said the latest STK has
certified is 4C60, which we will install tomorrow.  We're also upgrading
the library code from 3.07.00 to 3.09.00.

-Robin



                      William Boyer
                      <bjdboyer@COMCAS
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                      07/07/2005 11:11
                      AM
                      Please respond
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TO identify the volumes with the corrupted CM, just do a checkin with
CHECKL=YES. This will then issue a tapealert message for a
tape that has a bad/corrupted CM. If it's a scratch tape, then the CM will
be written as you write to the tape. For tapes with data
on them, you can MOVE DATA to another drive and let it go scratch, or use
the tapeutil utility to mount the tape and forward to the
end of the tape. That causes the drive to re-write the CM index.

That is after you've identified the problem that is corrupting your CM
chips. It could be firmware, but at one client site of mine,
it was a faulty drive.


Bill Boyer
"Some days you're the bug, some days you're the windshield" - ??

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Rejean Larivee
Sent: Thursday, July 07, 2005 10:51 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Very slow restores (days), hours to locate files

Hello Robin,
the TSM server does not maintain the LTO memory cartridge and would
therefore not be the source of the corruption. A corrupted
memory cartridge comes from defective media, faulty/dirty hardware/drive or
firmware/microcode problem.
As others have already recommended, you should consider upgrading the
firmware of the LTO drives to take care of past problems with
LTO CM.
It appears the latest firmware for the LTO GenII drives at this time is
53Y2, for fiber attached drives. You can verify the firmware
of your drives using "lscfg -vl rmt*".
For a list of what is fixed in 53Y2, see here :
http://www-1.ibm.com/support/docview.wss?rs=0&uid=ssg1S1002360

Have a great day !

Rejean Larivee
IBM Tivoli Storage Manager support




             Robin Sharpe
             <Robin_Sharpe@BER
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             07/06/2005 04:12
             PM


             Please respond to
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Sorry about the omission, Rich.
These restores were started via the Windows GUI.  I believe they just
selected the C: drive and specified "Restore if newer" (an
option which I don't think is available via the command line!).  I believe
this created a No-Query Restore, because it did create a
Restartable Restore.... AFAIK there is a one-to-one correspondence (right?)

In the meantime, I checked the Technote...  Then, I checked my Activity Log
for the last 24 hours... and I found 33 LTO volumes that
presented the cartridge memory message!  So, now I have the smoking gun,
and I suppose I could do "move data" against those volumes,
but I suspect there are many more, and I would like to know what's causing
the corruption and how to
prevent it!   If I don't hear anything from the group, I'll open a call
with Tivoli.

Thanks very much for the information!

-Robin



                      Richard Sims
                      <rbs AT BU DOT EDU>
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                      07/06/2005 10:30
                      AM
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Please, everyone, when posting questions about restorals, give details
about the manner in which the restoral was invoked so that we
can get a sense of what kind is involved (NQR, Classic) and what is
involved.

Now...  Robin, have a look at IBM Technote 1209563, which I ran across in
doing research yesterday.  I recall such long-duration-
restores in the past, and as I recall they have involved the factors noted
in the Technote.  LTO is also known for backhitch delays,
so that's another contributor in positioning on tape.

    Richard Sims