ADSM-L

Re: Server Locked Up

2005-06-17 11:55:28
Subject: Re: Server Locked Up
From: Robin Sharpe <Robin_Sharpe AT BERLEX DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 17 Jun 2005 11:55:13 -0400
I've seen similar symptoms when a process needs a scratch tape... TSM will
reserve a tape drive, look for a scratch, kill the process, then retry the
process and go through the same cycle.  Usually with Reclaims, which retry
every minute.  Also, if there are more than one processes looking for
scratches (and none are available), everything else seems to stop until the
requests get satisfied or the processes are canceled.   SO, I'd look to see
if you have any scratches in the library.

Robin Sharpe
Berlex Labs



                      "Warren, Matthew
                      (Retail)"
                      <Matthew.Warren@POWE To:     ADSM-L AT VM.MARIST DOT EDU
                      RGEN.CO.UK>          cc:
                      Sent by: "ADSM: Dist Subject:
                      Stor Manager"                Re: Server Locked Up
                      <ADSM-L AT VM.MARIST DOT ED
                      U>


                      06/17/2005 10:14 AM
                      Please respond to
                      "ADSM: Dist Stor
                      Manager"





You may try looking through the activity log.

Also, for example, if you are backing up storage pools used to hold
image backups, because the process does not update it's 'bytecount'
untill it finishes a file, and image backup files can be huge, you may
find everything is actually working fine.

How long has it appeared the server has 'locked up', and is it just the
backup stgpools that appear frozen?

Matt.


Computer says 'No'..


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Debbie Bassler
Sent: Friday, June 17, 2005 1:57 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Server Locked Up

It seems our server has locked up. We are copying our storage pools to
our
copypool and nothing seems to be moving, no counts are increasing. Our
server level is 5.1.1. We have 10 tape drives, all online. 8 are in use
and 2 are reserved. Has anyone had this problem before? The dsmserv.err
log doesn't tell me anything, is there somewhere else I can look?

Thanks for any help,



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