ADSM-L

Re: Tivoli/RMAN Issue

2005-05-06 05:31:25
Subject: Re: Tivoli/RMAN Issue
From: Baker Brendan <brendan.baker AT LBBD.GOV DOT UK>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 6 May 2005 10:28:44 +0100
Hi Eric,

Thank you for the reply.  I'm a DBA with not much experience of Tivoli.
Where should this log file be located?

Regards,
Brendan


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Loon, E.J. van - SPLXM
Sent: 06 May 2005 10:10
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Tivoli/RMAN Issue


Hi Brendan!
Look for the sbtio.log file, it probably contains more useful information
about the error.
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines


-----Original Message-----
From: Baker Brendan [mailto:brendan.baker AT LBBD.GOV DOT UK]
Sent: Friday, May 06, 2005 10:44
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Tivoli/RMAN Issue


Hi,

Yesterday all our RMAN scripts failed with the follow error message:

RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03009: failure of allocate command on tape1 channel at 05/04/2005
22:32:56
ORA-19554: error allocating device, device type: SBT_TAPE, device name:
ORA-27000: skgfqsbi: failed to initialize storage subsystem (SBT) layer
OSD-02041: unable to duplicate a string
O/S-Error: (OS 7011) The modem did not accept the command sent to it. Verify
that the configured modem name matches the attached modem.
ORA-19511: Error received from media manager layer, error text:
   SBT error = 7011, errno = 2041, sbtopen: system error


We reinstalled the TDP client and rebooted the server.  We know receive the
following error message:

RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03009: failure of allocate command on tape1 channel at 05/06/2005
07:40:50
ORA-19554: error allocating device, device type: SBT_TAPE, device name:
ORA-27000: skgfqsbi: failed to initialize storage subsystem (SBT) layer
OSD-00610: Message 610 not found;  product=RDBMS; facility=SOSD

Can anyone help?



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