I've had issues with replacing LTO drives in a 3583 library. Unless I shutdown
the Windows server, then power cycled the library and
brought Windows back up I would get error trying to define the drive. It would
tell me that the ELEMENT= was not found.
Have you verified that the MTx.x.x.x device is still the correct one? I've had
Winders recognize the replaced drive as a NEW drive
and created a different name.
Also verify that the correct device driver is loading for the drive. If this is
Windows2000, make sure that the drive is being
controlled by the TSM device drive. For Windows2003, make sure that the tape is
using the TSM device driver. I've also seen where
Windows thinks it's a new or replaced device, assigning the same device name,
but not retaining or reloading the device driver for
it.
Bill Boyer
"Some days you're the bug, some days you're the windshield" - ??
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Bill Dourado
Sent: Thursday, March 24, 2005 7:28 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: ANR8963E - AGAIN
Hello All,
An engineer swapped a faulty drive, two days ago.
When I tried to use it :-
"ANR8963E Unable to find path to match the serial number defined for drive
TAPE1"
UPDATE DRIVE OVERLAND TAPE1 SERIAL=HUP5B012ZB fixed it for approx. 6
hours,
during this time 3 or 4 tapes were loaded & used on TAPE1, then it
reverted to above
error message.
Next I deleted the path and drive successfully . Redefined drive :-
DEFINE DRIVE OVERLAND TAPE1 WWN=50060B00001FDB1B SERIAL=AUTO ELEM=481
Q DRIVE :-
Library Name Drive Name Device Type On-Line
------------ ------------ ----------- -------------------
OVERLAND TAPE0 LTO Yes
OVERLAND TAPE1 UNKNOWN No
OVERLAND TAPE2 LTO Yes
OVERLAND TAPE3 LTO Yes
DEFINE PATH TSM1 TAPE1 SRCT=SERVER DESTTY=DRIVE LIBRAR=OVERLAND
DEV=mt2.0.0.4
produces error :-
ANR8420E DEFINE PATH: An I/O error occurred while accessing drive TAPE1.
ANS8001I Return code 15
Any help would be appreciated.
The engineer thinks it's a Windows issue, our Windows man thinks it a TSM
issue !
TSM Server 5.2.2.0 on Windows Server 2003
Tape drive is one of four LTO-2s in a NEO 4000 Library
Thanks
Bill
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