ADSM-L

Re: Web GUI problems with TSM 5.2

2005-03-23 08:57:24
Subject: Re: Web GUI problems with TSM 5.2
From: Mark Tindall <mark.tindall AT GMAIL DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 23 Mar 2005 13:57:11 +0000
Bill,

TSM client software is running on Sun solaris boxes (5.9) - TDP
version is 5.2 - current dsm.sys file below :-

SErvername  edcbkup
TCPPort            1502
TCPServeraddress   xxx.xxx.xxx.xxx
Inclexcl    /opt/tivoli/tsm/client/ba/bin/adsm.exclude
MEMORYEFFICIENTBACKUP   yes
Nodename        cmsprod
COMMMETHOD         TCPIP
schedlogname       /opt/tivoli/tsm/client/ba/bin/dsmsched.log
schedlogretention  7,D
schedmode       prompted

************************************************************************

SErvername  oracle
TCPPort            1502
TCPServeraddress   xxx.xxx.xxx.xxx
Inclexcl    /opt/tivoli/tsm/client/ba/bin/adsm.exclude
MEMORYEFFICIENTBACKUP   yes
Nodename        cmsprod-oracle
COMMMETHOD         TCPIP
schedlogname       /opt/tivoli/tsm/client/oracle/bin/dsmschedtdp.log
schedlogretention  7,D
*schedmode       prompted
passwordaccess  prompt

************************************************************************

SErvername  oracle-sched
TCPPort            1502
TCPServeraddress   xxx.xxx.xxx.xxx
Inclexcl    /opt/tivoli/tsm/client/ba/bin/adsm.exclude
MEMORYEFFICIENTBACKUP   yes
Nodename        cmsprod-oracle
COMMMETHOD         TCPIP
schedlogname       /opt/tivoli/tsm/client/oracle/bin/dsmschedtdp.log
schedlogretention  7,D
schedmode       prompted
passwordaccess  generate

Thanks,

Mark


On Wed, 23 Mar 2005 06:23:16 -0700, Bill Smoldt <smoldt AT storsol DOT com> 
wrote:
> Mark,
>
> Are you on a Windows or UNIX machine?  Do you have passwordaccess generate
> set in your appropriate dsm.sys stanza (UNIX) or dsm.opt file (Windows)?
> That is what stores the password locally on the client machine for use with
> dsmc.  If you have a TDP on this same machine and this is a UNIX box, are
> you using two separate stanzas, one for the TDP and one for the
> backup/archive client?
>
> Are you going to allow users other than TSM admins access through the client
> web interface?  If so, do you have an administrator registered on the server
> with the same name as nodename?  From a TSM admin command line, "query
> admin" and look for a match with the node from "query node" - the one that
> matches the nodename option in dsm.sys or the hostname from a shell command.
>
> Please post your dsm.sys file, version, and the type of TDP you're running
> on this machine.
>
> Bill Smoldt
> STORServer, Inc.
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
> Of
> Mark Tindall
> Sent: Wednesday, March 23, 2005 2:19 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: Web GUI problems with TSM 5.2
>
> Bill,
>
> apologies for the late reply but I have been really busy trying to
> recover a production database. What happens is that I enter the dsmc
> command before i kick off the dsmcad one and I get asked for
> hostname/passsword login. Once I complete this I kick off the dsmcad
> command and connect to the host via a web browser. This connects fine
> until the point I click on anything where I get the message:
>
> ANS2604S The Web client agent was unable to authenticate with the server.
>
> displayed in a window. You can do nothing else until you click on the
> "Ok" prompt in the window.
>
> I am very new to TSM having come from a Veritas Netbackup background
> and so dont really have a good understanding of how to setup the
> normal file system backups (they were all done by someone else from
> USA). Is there some way of storing the password locally as like I have
> done for TDP?
>
> Thanks for the help.
>
> Mark Tindall
> Email: mark.tindall AT gmail DOT com
>
> On Tue, 22 Mar 2005 05:42:31 -0700, Bill Smoldt <smoldt AT storsol DOT com> 
> wrote:
> > If you are not going to allow anyone except TSM administrators use of the
> > web interface, you can use any existing TSM admin account with sufficient
> > privilege to log in at the dsmcad dialogue box.
> >
> > As Richard pointed out to me privately, the command I offered earlier
> should
> > have been
> >
> > update admin <nodename> <newpassword>  (rather than set admin)
> >
> > but that only matters if you created the individual node account at node
> > registration time, as Richard describes.
> >
> > Bill Smoldt
> > STORServer, Inc.
> >
> > -----Original Message-----
> > From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On 
> > Behalf Of
> > Richard Sims
> > Sent: Tuesday, March 22, 2005 5:14 AM
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Subject: Re: Web GUI problems with TSM 5.2
> >
> > Check the error log, as recommended in the message explanation.
> > This is often due to not having an administrative account with owner
> > privileges to the node.
> >
> >    Richard Sims
> >
> > On Mar 22, 2005, at 6:04 AM, Mark Tindall wrote:
> >
> > > Hi,
> > >
> > > I am trying to get the web gui client working for 4 of our servers for
> > > normal backups/restores  but keep getting the following error when I
> > > try to do anything with it:
> > >
> > > ANS2604S The Web client agent was unable to authenticate with the
> > > server.
> > >
> > > I think this has something to do with setting a local password (as
> > > like we have done for TDP) but am at a bit of a loss as to how to do
> > > this. Could someone explain?
> > >
> > > Thanks,
> > >
> > > Mark Tindall
> > > Email: mark.tindall AT gmail DOT com
> >
>


--
Mark Tindall
Email: mark.tindall AT gmail DOT com