ADSM-L

Re: WinPE Image backup problem

2005-02-27 02:20:22
Subject: Re: WinPE Image backup problem
From: Andrew Raibeck <storman AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Sun, 27 Feb 2005 00:20:22 -0700
Kyle,

Thanks for including the detailed information. I like to see things in
full context, which is why I ask for that level of detail.

Off-hand I do not have an immediate solution for this. One thing to try is
to use chkdsk to see if there are any inconsistencies on the volume; then
see if fixing those inconsistencies makes any difference.

If that doesn't yield anything, then can you collect a SERVICE trace of
the failing restore command and send it in with your other PMR doc (I see
you've got a PMR open for this, which is good! :-)

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2005-02-26
10:29:21:

> Andy,
> I downloaded and tried many of the sysinternal programs.  In my
> output below you will see a "dir" command where I list them.  Only
> two of them ran in the WinPE environment.  "DiskMon" launched its
> GUI without any errors but it was blank.  "ListDlls" is a command
> line program which did run.  The output from it is quite long.
> Below is a screen shot of everything I did starting with the
> command.  I also ran "set" to show you what environment variables were
run.
>
> I had previousely tried this process on a server that had a Win2K
> and Win2K3 OS.  Today I tried it on a laptop that had a WinXP
> installation.  Of course the version of the OS shouldn't matter in
> the least when you are in the offline WinPE shell.  I tried it on an
> IBM Thinkpad which I didn't need to use "F6" to load any specific
> device drivers for.  I wanted to rule out the RAID drivers as being the
cause.
>
> Here is a dump of what I have:
>
> Z:\>set
> ALLUSERSPROFILE=X:\Documents and Settings\All Users
> COMPUTERNAME=MININT-JVC
> ComSpec=X:\i386\system32\cmd.exe
> NUMBER_OF_PROCESSORS=1
> OS=Windows_NT
> Path=X:\i386\system32;X:\i386;z:\system32;z:\program
> files\tivoli\tsm\baclient;z
> :\program files\tivoli\tsm\baclient\plugins
> PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.JS;.WS
> PROCESSOR_ARCHITECTURE=x86
> PROCESSOR_IDENTIFIER=x86 Family 6 Model 8 Stepping 10, GenuineIntel
> PROCESSOR_LEVEL=6
> PROCESSOR_REVISION=080a
> PROMPT=$P$G
> SystemDrive=X:
> SystemRoot=X:\i386
> windir=X:\i386
> Z:\program files\Tivoli\TSM\baclient>dsmc restore image \\dr-
> ibmx220\c$ c:\ -asr
> mode=yes -virtualnode=dr-ibmx220
> IBM Tivoli Storage Manager
> Command Line Backup/Archive Client Interface
>   Client Version 5, Release 3, Level 0.0
>   Client date/time: 02/26/2005 04:00:39
> (c) Copyright by IBM Corporation and other(s) 1990, 2004. All
RightsReserved.
>
> Restore Image Function Invoked.
> Node Name: DR-IBMX220
> Please enter your user id <DR-IBMX220>:
> Please enter password for user id "DR-IBMX220": **********
> Session established with server BINC_APL_NT1: Windows
>   Server Version 5, Release 2, Level 3.2
>   Server date/time: 02/26/2005 11:22:39  Last access: 02/26/2005
11:22:28
> ***************************** WARNING ********************************
> Restoring a file system or raw logical volume will replace any data that
> currently resides there and all file system parameters. Are you sure
> you want to
>  replace
>     File System/Volume: 'c:\'?  (Yes (Y)/No (N)) y
>
> ***************************** WARNING ********************************
> The destination volume is larger than the source volume.  This will
reduce
> the file system '\\minint-skpq72l4\c$' size to '      8.46 GB'.
> Do you wish to continue? (Yes (Y)/No (N)) y
>  ** Unsuccessful **
> ANS1287E Volume could not be locked.
>
> Total number of objects restored:         0
> Total number of objects failed:           1
> Total number of bytes transferred:    77.26 KB
> Data transfer time:                    1.00 sec
> Network data transfer rate:           77.26 KB/sec
> Aggregate data transfer rate:          5.35 KB/sec
> Elapsed processing time:           00:00:15
> ANS1287E Volume could not be locked.
>
> Z:\program files\Tivoli\TSM\baclient>cd\
> Z:\>cd sys*
> Z:\SysInternals>dir
>  Volume in drive Z is TSM Bin
>  Volume Serial Number is 948A-E777
>  Directory of Z:\SysInternals
> 02/26/2005  10:11 AM    <DIR>          .
> 02/26/2005  10:11 AM    <DIR>          ..
> 02/26/2005  10:11 AM    <DIR>          diskmon
> 02/26/2005  10:11 AM    <DIR>          FileMon
> 02/26/2005  09:51 AM    <DIR>          Handle
> 02/26/2005  09:54 AM    <DIR>          List Dlls
> 02/26/2005  10:11 AM    <DIR>          Pmon
> 02/26/2005  09:49 AM    <DIR>          Process Explorer
> 02/26/2005  09:58 AM    <DIR>          PsList
>                0 File(s)              0 bytes
>                9 Dir(s)   9,574,068,224 bytes free
> Z:\SysInternals>cd list*
> Z:\SysInternals\List Dlls>dir
>  Volume in drive Z is TSM Bin
>  Volume Serial Number is 948A-E777
>  Directory of Z:\SysInternals\List Dlls
> 02/26/2005  09:54 AM    <DIR>          .
> 02/26/2005  09:54 AM    <DIR>          ..
> 12/21/2004  08:23 AM            65,536 LISTDLLS.exe
> 02/26/2005  09:50 AM            27,105 listdlls.zip
> 09/21/2004  09:47 AM               936 README.TXT
>                3 File(s)         93,577 bytes
>                2 Dir(s)   9,574,068,224 bytes free
> Z:\SysInternals\List Dlls>listdlls
> ListDLLs v2.25 - DLL lister for Win9x/NT
> Copyright (C) 1997-2004 Mark Russinovich
> Sysinternals - www.sysinternals.com
>
------------------------------------------------------------------------------
> System pid: 4
> Command line: <no command line>
>
------------------------------------------------------------------------------
> SMSS.EXE pid: 128
> Command line: \SystemRoot\System32\smss.exe
>   Base        Size      Version         Path
>   0x48580000  0xf000                    \SystemRoot\System32\smss.exe
>   0x7c900000  0xb0000   5.01.2600.2180  X:\i386\system32\ntdll.dll
>
------------------------------------------------------------------------------
> CSRSS.EXE pid: 168
> Command line: X:\i386\system32\csrss.exe ObjectDirectory=\Windows
> SharedSection=
> 1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1
> ServerDll=win
> srv:UserServerDllInitialization, 3 ServerDll=winsrv:
> ConServerDllInitialization,2
>  ProfileControl=Off MaxRequestThreads=16
>   Base        Size      Version         Path
>   0x4a680000  0x5000                    \??\X:\i386\system32\csrss.exe
>   0x7c900000  0xb0000   5.01.2600.2180  X:\i386\system32\ntdll.dll
>   0x75b40000  0xb000    5.01.2600.2180  X:\i386\system32\CSRSRV.dll
>   0x75b50000  0x10000   5.01.2600.2180  X:\i386\system32\basesrv.dll
>   0x75b60000  0x4a000   5.01.2600.2180  X:\i386\system32\winsrv.dll
>   0x77d40000  0x90000   5.01.2600.2180  X:\i386\system32\USER32.dll
>   0x7c800000  0xf4000   5.01.2600.2180  X:\i386\system32\KERNEL32.dll
>   0x77f10000  0x46000   5.01.2600.2180  X:\i386\system32\GDI32.dll
>   0x629c0000  0x9000    5.01.2600.2180  X:\i386\system32\LPK.DLL
>   0x74d90000  0x6b000   1.420.2600.2180  X:\i386\system32\USP10.dll
>   0x77c10000  0x58000   7.00.2600.2180  X:\i386\system32\msvcrt.dll
>   0x77dd0000  0x9b000   5.01.2600.2180  X:\i386\system32\ADVAPI32.dll
>   0x77e70000  0x91000   5.01.2600.2180  X:\i386\system32\RPCRT4.dll
>   0x75e90000  0xb0000   5.01.2600.2180  X:\i386\system32\sxs.dll
>
------------------------------------------------------------------------------
> WINLOGON.EXE pid: 188
> Command line: winlogon.exe
>   Base        Size      Version         Path
>   0x01000000  0x80000 \??\X:\i386\system32\winlogon.exe
>   0x7c900000  0xb0000   5.01.2600.2180  X:\i386\system32\ntdll.dll
>   0x7c800000  0xf4000   5.01.2600.2180  X:\i386\system32\kernel32.dll
>   0x77dd0000  0x9b000   5.01.2600.2180  X:\i386\system32\ADVAPI32.dll
>   0x77e70000  0x91000   5.01.2600.2180  X:\i386\system32\RPCRT4.dll
>   0x776c0000  0x11000   5.01.2600.2180  X:\i386\system32\AUTHZ.dll
>   0x77c10000  0x58000   7.00.2600.2180  X:\i386\system32\msvcrt.dll
>   0x77a80000  0x94000   5.131.2600.2180  X:\i386\system32\CRYPT32.dll
>   0x77d40000  0x90000   5.01.2600.2180  X:\i386\system32\USER32.dll
>   0x77f10000  0x46000   5.01.2600.2180  X:\i386\system32\GDI32.dll
>   0x77b20000  0x12000   5.01.2600.2180  X:\i386\system32\MSASN1.dll
>   0x75940000  0x8000    5.01.2600.2180  X:\i386\system32\NDdeApi.dll
>   0x75930000  0xa000    5.01.2600.2180  X:\i386\system32\PROFMAP.dll
>   0x5b860000  0x54000   5.01.2600.2180  X:\i386\system32\NETAPI32.dll
>   0x769c0000  0xb3000   5.01.2600.2180  X:\i386\system32\USERENV.dll
>   0x76bf0000  0xb000    5.01.2600.2180  X:\i386\system32\PSAPI.DLL
>   0x76bc0000  0xf000    5.01.2600.2180  X:\i386\system32\REGAPI.dll
>   0x77fe0000  0x11000   5.01.2600.2180  X:\i386\system32\Secur32.dll
>   0x77920000  0xf3000   5.01.2600.2180  X:\i386\system32\SETUPAPI.dll
>   0x77c00000  0x8000    5.01.2600.2180  X:\i386\system32\VERSION.dll
>   0x76360000  0x10000   5.01.2600.2180  X:\i386\system32\WINSTA.dll
>   0x76c30000  0x2e000   5.131.2600.2180  X:\i386\system32\WINTRUST.dll
>   0x76c90000  0x28000   5.01.2600.2180  X:\i386\system32\IMAGEHLP.dll
>   0x71ab0000  0x17000   5.01.2600.2180  X:\i386\system32\WS2_32.dll
>   0x71aa0000  0x8000    5.01.2600.2180  X:\i386\system32\WS2HELP.dll
>   0x629c0000  0x9000    5.01.2600.2180  X:\i386\system32\LPK.DLL
>   0x74d90000  0x6b000   1.420.2600.2180  X:\i386\system32\USP10.dll
>   0x75970000  0xf7000   5.01.2600.2180  X:\i386\system32\MSGINA.dll
>   0x7c9c0000  0x814000  6.00.2900.2180  X:\i386\system32\SHELL32.dll
>   0x77f60000  0x76000   6.00.2900.2180  X:\i386\system32\SHLWAPI.dll
>   0x5d090000  0x97000   5.82.2900.2180  X:\i386\system32\COMCTL32.dll
>   0x74320000  0x3d000   3.525.1117.0000  X:\i386\system32\ODBC32.dll
>   0x763b0000  0x49000   6.00.2900.2180  X:\i386\system32\comdlg32.dll
>   0x20000000  0x17000   3.525.1117.0000  X:\i386\system32\odbcint.dll
>   0x776e0000  0x23000   6.00.2900.2180  X:\i386\system32\SHSVCS.dll
>   0x76bb0000  0x5000    5.01.2600.2180  X:\i386\system32\sfc.dll
>   0x76c60000  0x2a000   5.01.2600.2180  X:\i386\system32\sfc_os.dll
>   0x774e0000  0x13c000  5.01.2600.2180  X:\i386\system32\ole32.dll
>   0x77b40000  0x22000   5.01.2600.2180  X:\i386\system32\Apphelp.dll
>   0x76390000  0x1d000   5.01.2600.2180  X:\i386\system32\IMM32.dll
>   0x71950000  0xe4000   6.00.2600.0000  X:
> \i386\WinSxS\x86_Microsoft.Windows.Com
> mon-Controls_6595b64144ccf1df_6.0.0.0_x-ww_1382d70a\comctl32.dll
>
------------------------------------------------------------------------------
> SERVICES.EXE pid: 228
> Command line: X:\i386\system32\services.exe -setup
>   Base        Size      Version         Path
>   0x01000000  0x1c000   5.01.2600.2180  X:\i386\system32\services.exe
>   0x7c900000  0xb0000   5.01.2600.2180  X:\i386\system32\ntdll.dll
>   0x7c800000  0xf4000   5.01.2600.2180  X:\i386\system32\kernel32.dll
>   0x77c10000  0x58000   7.00.2600.2180  X:\i386\system32\msvcrt.dll
>   0x77dd0000  0x9b000   5.01.2600.2180  X:\i386\system32\ADVAPI32.dll
>   0x77e70000  0x91000   5.01.2600.2180  X:\i386\system32\RPCRT4.dll
>   0x77d40000  0x90000   5.01.2600.2180  X:\i386\system32\USER32.dll
>   0x77f10000  0x46000   5.01.2600.2180  X:\i386\system32\GDI32.dll
>   0x769c0000  0xb3000   5.01.2600.2180  X:\i386\system32\USERENV.dll
>   0x758e0000  0x50000   5.01.2600.2180  X:\i386\system32\SCESRV.dll
>   0x776c0000  0x11000   5.01.2600.2180  X:\i386\system32\AUTHZ.dll
>   0x758c0000  0x1f000   5.01.2600.2180  X:\i386\system32\umpnpmgr.dll
>   0x76360000  0x10000   5.01.2600.2180  X:\i386\system32\WINSTA.dll
>   0x5b860000  0x54000   5.01.2600.2180  X:\i386\system32\NETAPI32.dll
>   0x5f770000  0xc000    5.01.2600.2180  X:\i386\system32\NCObjAPI.DLL
>   0x76080000  0x65000   6.02.3104.0000  X:\i386\system32\MSVCP60.dll
>   0x629c0000  0x9000    5.01.2600.2180  X:\i386\system32\LPK.DLL
>   0x74d90000  0x6b000   1.420.2600.2180  X:\i386\system32\USP10.dll
>   0x77fe0000  0x11000   5.01.2600.2180  X:\i386\system32\secur32.dll
>   0x77b40000  0x22000   5.01.2600.2180  X:\i386\system32\Apphelp.dll
>
------------------------------------------------------------------------------
> LSASS.EXE pid: 240
> Command line: X:\i386\system32\lsass.exe -setup
>   Base        Size      Version         Path
>   0x01000000  0x6000    5.01.2600.2180  X:\i386\system32\lsass.exe
>   0x7c900000  0xb0000   5.01.2600.2180  X:\i386\system32\ntdll.dll
>   0x7c800000  0xf4000   5.01.2600.2180  X:\i386\system32\kernel32.dll
>   0x77dd0000  0x9b000   5.01.2600.2180  X:\i386\system32\ADVAPI32.dll
>   0x77e70000  0x91000   5.01.2600.2180  X:\i386\system32\RPCRT4.dll
>   0x75730000  0xb4000   5.01.2600.2180  X:\i386\system32\LSASRV.dll
>   0x77c10000  0x58000   7.00.2600.2180  X:\i386\system32\msvcrt.dll
>   0x77fe0000  0x11000   5.01.2600.2180  X:\i386\system32\Secur32.dll
>   0x77d40000  0x90000   5.01.2600.2180  X:\i386\system32\USER32.dll
>   0x77f10000  0x46000   5.01.2600.2180  X:\i386\system32\GDI32.dll
>   0x74440000  0x6a000   5.01.2600.2180  X:\i386\system32\SAMSRV.dll
>   0x76790000  0xc000    5.01.2600.2180  X:\i386\system32\cryptdll.dll
>   0x76f20000  0x27000   5.01.2600.2180  X:\i386\system32\DNSAPI.dll
>   0x71ab0000  0x17000   5.01.2600.2180  X:\i386\system32\WS2_32.dll
>   0x71aa0000  0x8000    5.01.2600.2180  X:\i386\system32\WS2HELP.dll
>   0x77b20000  0x12000   5.01.2600.2180  X:\i386\system32\MSASN1.dll
>   0x5b860000  0x54000   5.01.2600.2180  X:\i386\system32\NETAPI32.dll
>   0x71bf0000  0x13000   5.01.2600.2180  X:\i386\system32\SAMLIB.dll
>   0x71b20000  0x12000   5.01.2600.2180  X:\i386\system32\MPR.dll
>   0x767a0000  0x13000   5.01.2600.2180  X:\i386\system32\NTDSAPI.dll
>   0x76f60000  0x2c000   5.01.2600.2180  X:\i386\system32\WLDAP32.dll
>   0x629c0000  0x9000    5.01.2600.2180  X:\i386\system32\LPK.DLL
>   0x74d90000  0x6b000   1.420.2600.2180  X:\i386\system32\USP10.dll
>   0x20000000  0xe000    5.01.2600.2180  X:\i386\system32\msprivs.dll
>   0x71cf0000  0x4b000   5.01.2600.2180  X:\i386\system32\kerberos.dll
>   0x77c70000  0x23000   5.01.2600.2180  X:\i386\system32\msv1_0.dll
>   0x76d60000  0x19000   5.01.2600.2180  X:\i386\system32\iphlpapi.dll
>   0x744b0000  0x65000   5.01.2600.2180  X:\i386\system32\netlogon.dll
>   0x767c0000  0x2c000   5.01.2600.2180  X:\i386\system32\w32time.dll
>   0x76080000  0x65000   6.02.3104.0000  X:\i386\system32\MSVCP60.dll
>   0x769c0000  0xb3000   5.01.2600.2180  X:\i386\system32\USERENV.dll
>   0x767f0000  0x27000   5.01.2600.2180  X:\i386\system32\schannel.dll
>   0x77a80000  0x94000   5.131.2600.2180  X:\i386\system32\CRYPT32.dll
>   0x0ffd0000  0x28000   5.01.2600.2161  X:\i386\system32\rsaenh.dll
>   0x743a0000  0xb000    5.01.2600.2180  X:\i386\system32\pstorsvc.dll
>   0x71a50000  0x3f000   5.01.2600.2180  X:\i386\system32\mswsock.dll
>   0x662b0000  0x58000   5.01.2600.2180  X:\i386\system32\hnetcfg.dll
>   0x71a90000  0x8000    5.01.2600.2180  X:\i386\System32\wshtcpip.dll
>
------------------------------------------------------------------------------
> WINPESHL.EXE pid: 340
> Command line: winpeshl.exe
>   Base        Size      Version         Path
>   0x01000000  0xd000                    X:\i386\system32\winpeshl.exe
>   0x7c900000  0xb0000   5.01.2600.2180  X:\i386\system32\ntdll.dll
>   0x7c800000  0xf4000   5.01.2600.2180  X:\i386\system32\kernel32.dll
>   0x77dd0000  0x9b000   5.01.2600.2180  X:\i386\system32\ADVAPI32.dll
>   0x77e70000  0x91000   5.01.2600.2180  X:\i386\system32\RPCRT4.dll
>   0x77d40000  0x90000   5.01.2600.2180  X:\i386\system32\USER32.dll
>   0x77f10000  0x46000   5.01.2600.2180  X:\i386\system32\GDI32.dll
>   0x629c0000  0x9000    5.01.2600.2180  X:\i386\system32\LPK.DLL
>   0x74d90000  0x6b000   1.420.2600.2180  X:\i386\system32\USP10.dll
>   0x77c10000  0x58000   7.00.2600.2180  X:\i386\system32\msvcrt.dll
>   0x77b40000  0x22000   5.01.2600.2180  X:\i386\system32\Apphelp.dll
>
------------------------------------------------------------------------------
> CMD.EXE pid: 428
> Command line: /k startnet.cmd
>   Base        Size      Version         Path
>   0x4ad00000  0x61000   5.01.2600.2180  X:\i386\system32\cmd.exe
>   0x7c900000  0xb0000   5.01.2600.2180  X:\i386\system32\ntdll.dll
>   0x7c800000  0xf4000   5.01.2600.2180  X:\i386\system32\kernel32.dll
>   0x77c10000  0x58000   7.00.2600.2180  X:\i386\system32\msvcrt.dll
>   0x77d40000  0x90000   5.01.2600.2180  X:\i386\system32\USER32.dll
>   0x77f10000  0x46000   5.01.2600.2180  X:\i386\system32\GDI32.dll
>   0x629c0000  0x9000    5.01.2600.2180  X:\i386\system32\LPK.DLL
>   0x74d90000  0x6b000   1.420.2600.2180  X:\i386\system32\USP10.dll
>   0x77dd0000  0x9b000   5.01.2600.2180  X:\i386\system32\ADVAPI32.dll
>   0x77e70000  0x91000   5.01.2600.2180  X:\i386\system32\RPCRT4.dll
>   0x77b40000  0x22000   5.01.2600.2180  X:\i386\system32\Apphelp.dll
>   0x5d090000  0x97000   5.82.2900.2180  X:\i386\system32\COMCTL32.dll
>   0x77f60000  0x76000   6.00.2900.2180  X:\i386\system32\SHLWAPI.dll
>   0x71950000  0xe4000   6.00.2600.0000  X:
> \i386\WinSxS\x86_Microsoft.Windows.Com
> mon-Controls_6595b64144ccf1df_6.0.0.0_x-ww_1382d70a\comctl32.dll
>   0x7c9c0000  0x814000  6.00.2900.2180  X:\i386\system32\SHELL32.dll
>   0x774e0000  0x13c000  5.01.2600.2180  X:\i386\system32\ole32.dll
>   0x5b860000  0x54000   5.01.2600.2180  X:\i386\system32\netapi32.dll
>   0x769c0000  0xb3000   5.01.2600.2180  X:\i386\system32\USERENV.dll
>   0x5ad70000  0x38000   6.00.2900.2180  X:\i386\system32\UxTheme.dll
>   0x77c00000  0x8000    5.01.2600.2180  X:\i386\system32\VERSION.dll
>   0x77920000  0xf3000   5.01.2600.2180  X:\i386\system32\SETUPAPI.dll
>   0x71b20000  0x12000   5.01.2600.2180  X:\i386\system32\MPR.dll
>   0x71c10000  0xe000    5.01.2600.2180  X:\i386\System32\ntlanman.dll
>   0x71cd0000  0x17000   5.01.2600.2180  X:\i386\System32\NETUI0.dll
>   0x71c90000  0x40000   5.01.2600.2180  X:\i386\System32\NETUI1.dll
>   0x71c80000  0x7000    5.01.2600.2180  X:\i386\System32\NETRAP.dll
>   0x71bf0000  0x13000   5.01.2600.2180  X:\i386\System32\SAMLIB.dll
>   0x76600000  0x1d000   5.01.2600.2180  X:\i386\system32\cscdll.dll
>
------------------------------------------------------------------------------
> LISTDLLS.exe pid: 1300
> Command line: listdlls
>   Base        Size      Version         Path
>   0x00400000  0x11000   2.25.0000.0000  Z:\SysInternals\List
Dlls\LISTDLLS.exe
>   0x7c900000  0xb0000   5.01.2600.2180  X:\i386\system32\ntdll.dll
>   0x7c800000  0xf4000   5.01.2600.2180  X:\i386\system32\kernel32.dll
>   0x77c00000  0x8000    5.01.2600.2180  X:\i386\system32\VERSION.dll
>   0x77dd0000  0x9b000   5.01.2600.2180  X:\i386\system32\ADVAPI32.dll
>   0x77e70000  0x91000   5.01.2600.2180  X:\i386\system32\RPCRT4.dll
>   0x76c90000  0x28000   5.01.2600.2180  X:\i386\system32\imagehlp.dll
>   0x77c10000  0x58000   7.00.2600.2180  X:\i386\system32\msvcrt.dll
>   0x77f10000  0x46000   5.01.2600.2180  X:\i386\system32\GDI32.dll
>   0x77d40000  0x90000   5.01.2600.2180  X:\i386\system32\USER32.dll
>   0x77f60000  0x76000   6.00.2900.2180  X:\i386\system32\SHLWAPI.dll
>   0x629c0000  0x9000    5.01.2600.2180  X:\i386\system32\LPK.DLL
>   0x74d90000  0x6b000   1.420.2600.2180  X:\i386\system32\USP10.dll
>   0x71950000  0xe4000   6.00.2600.0000  X:
> \i386\WinSxS\x86_Microsoft.Windows.Com
> mon-Controls_6595b64144ccf1df_6.0.0.0_x-ww_1382d70a\comctl32.dll
>   0x5d090000  0x97000   5.82.2900.2180  X:\i386\system32\comctl32.dll
>
>
> Andrew Raibeck <storman AT US.IBM DOT COM> wrote:
> One more thing:
>
> A colleague suggested that you obtain the Process Explorer utility from
> the Sysinternals site (www.sysinternals.com). You can use it to see what
> might be keeping a handle open on the C: drive.
>
> Regards,
>
> Andy
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Development
> Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
> Internet e-mail: storman AT us.ibm DOT com
>
> The only dumb question is the one that goes unasked.
> The command line is your friend.
> "Good enough" is the enemy of excellence.
>
> "ADSM: Dist Stor Manager" wrote on 2005-02-25
> 11:50:33:
>
> > Kyle, the procedure should work. The authors of the document work in
TSM
> > development and test, and have actually tested them before
publication.
> >
> > It would help to see, in excruciating detail, exactly what you are
> doing,
> > include actual copy & paste from the console (*complete*, everything)
of
> > what you are doing with TSM, along with any error log info that might
be
> > written.
> >
> > Make sure that the C: drive is not being used by anything else (i.e.
> that
> > you are not CD'd into it from an OS prompt, for example).
> >
> > Regards,
> >
> > Andy
> >
> > Andy Raibeck
> > IBM Software Group
> > Tivoli Storage Manager Client Development
> > Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
> > Internet e-mail: storman AT us.ibm DOT com
> >
> > The only dumb question is the one that goes unasked.
> > The command line is your friend.
> > "Good enough" is the enemy of excellence.
> >
> > "ADSM: Dist Stor Manager" wrote on 2005-02-25
> > 11:19:25:
> >
> > > Well I tried using the offline and online method with Windows 2000.
> > > I get "can't lock volume" for the backup with offline. I also get
> > > "can't lock volume" for the offline restore after a good backup. Is
> > > that what you got Luc?
> > >
> > > Kyle
> > >
> > > TSM_User wrote:
> > > Luc, I will try the online image but the thing I wanted to do was
> > > create an offline image of a Win2K3 server.
> > >
> > > Oh great one! (Andy R.), can you find out if the doc is wrong in the
> > > fact that you can't use it to create an offline backup via WinPE. If
> > > you can't then you can't I just want to know if I should do more
> > > research to try and get this to work.
> > >
> > > Kyle
> > >
> > > Luc Beaudoin wrote:
> > > Hi,
> > > I have a all opened with IBM for an issue with WINPE.
> > >
> > > But my problem is not the backup image part .. it's the restore
> image...
> > >
> > > For the backup they told me to use the ONLINE image backup procedure
> in
> > > the document.
> > >
> > > Just follow thew procedure for the ONLINE BACKUP and it should work
> ....
> > > Let me know if you are able to make the RESTORE IMAGE works ..
> > >
> > > If U have any questions , call me or e-mail me ....
> > >
> > > Luc Beaudoin
> > > Network Administrator/TSM/SAN
> > > Hopital General Juif S.M.B.D.
> > > Tel: (514) 340-8222 ext:8254
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > TSM_User
> > > Sent by: "ADSM: Dist Stor Manager"
> > > 2005-02-24 08:51 PM
> > > Please respond to "ADSM: Dist Stor Manager"
> > >
> > >
> > > To: ADSM-L AT VM.MARIST DOT EDU
> > > cc:
> > > Subject: WinPE Image backup problem
> > >
> > >
> > > I have my test lab all setup to run through the steps in the "Tivoli
> > > Storage Manager Recovery Techniques Using Windows Preinstallation
> > > Environment (Windows PE)" guide. I'm using the TSM V5.3 client and
my
> > > WinPE CD is WinXP SP2.
> > >
> > > I issue the command "dsmc.exe backup image c: -imagetype=static
> > > -asrmode=yes".
> > > Communication with the TSM works and I enter the ID and password.
Then
> > > the backup fails with error message ANS1287E Volume could not be
> locked.
> > I
> > > received no other errors. I get objects inspected 1 objects backed
up
> 0.
> > >
> > > I made sure to run diskpart to verify that there was a C: and that
it
> > was
> > > the correct volume I want to backup and it was.
> > >
> > > Just to see what would happen I ran "dsmc.exe i c:" and it looks
like
> it
> > > is running that backup OK.
> > >
> > > Has anyone else tried the WinPE Image backup and gotten it to work?
> Has
> > > anyone run into this problem?
> > >
> > >
> > >
> > >
> > >
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