TSM 5.2.2 server, 5.2.3 clients.

I've never seen that one exactly, but out of ten 2003 servers, we get
maybe 2 failures a week with some sort of VSS error.  
When TSM tries to back up the system object using VSS, it tends to fail
randomly, because VSS is somehow otherwise busy at the time.  The
message we get is slightly different (VSS SERVICE PROVIDER VETO), but
we've never had it happen twice in a row on the same client.  

But the hits I've seen on ibm.com imply that they are going to change
the clinet in 5.2.4 to wait and retry the operation a couple of times.

If this is an infrequent error, I would wait a couple of months and see
if 5.2.4 fixes it.
If it happens a lot, I would report it.

Wanda Prather
"I/O, I/O, It's all about I/O"  -(me)

  

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Tim Brown
Sent: Wednesday, February 23, 2005 7:27 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: ANS1375E The snapshot operation failed


message in dsmerror.log for windows 2003 during scheuled backup

client and server at 5.2.3

has anyone seen this before

02/23/2005 07:17:53
fioGetAttrib(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6\WINDOWS\sys
tem32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE})
failed.
02/23/2005 07:17:54 ANS1375E The snapshot operation failed.


Tim Brown
Systems Specialist
Central Hudson Gas & Electric
284 South Ave
Poughkeepsie, NY 12601
Email: tbrown AT cenhud DOT com
Phone: 845-486-5643
Fax: 845-486-5921