ADSM-L

Re: Error message Server detected system error

2004-11-22 07:28:59
Subject: Re: Error message Server detected system error
From: "Stapleton, Mark" <mark.stapleton AT BERBEE DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 22 Nov 2004 06:28:48 -0600
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On 
Behalf Of Robert Ouzen
>Some users saved their outlook.ps on a Netware client backup 
>by TSM , some forget to close Outlook so when the backup 
>occurred I got this error message:
>
>11/19/2004 23:44:03 ANS1228E Sending of object 
>'SYM:/Users/BDOTAN/Files/Office/Outlook/outlook.pst' failed
>11/19/2004 23:44:03 ANS1301E Server detected system error
>
>The backup status finished with:
>11/20/2004 00:43:31 ANS1512E Scheduled event 'SCHNOVCOL3' 
>failed.  Return code = 12.
>
>I changed in the backup group copy the copy serialization to 
>static , no change still this error message .. Did is a way to 
>contour this error ????

The only way I know to get the outlook.pst file saved was to close
Outlook first. Your users are going to have to learn to close Outlook if
they expect to get their mail files backed up.

--
Mark Stapleton (stapleton AT berbee DOT com)
Berbee Information Networks
Office 262.521.5627  

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