Check dsmerror.log. Are there any error messages that coincide with this
error?

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 11/18/2004
12:08:25:

> All,
>
> I'm seeing consistent failures on scheduled backups with Window 2K
> machines, all with three volumes.  The scheduled backup fails with above
> return codes after successfully backing up one drive.  Can the failure
to
> backup objects in use by other processes be fatal?
>
> TSM client 5.2.3
> TSM server 5.2.2
> AIX 5.2
>
> Executing scheduled command now.
> 11/18/2004 11:02:04 Node Name: FWO1140380
> 11/18/2004 11:02:04 Session established with server DSMSERV7:
AIX-RS/6000
> 11/18/2004 11:02:04   Server Version 5, Release 2, Level 2.0
> 11/18/2004 11:02:04   Server date/time: 11/18/2004 11:02:05  Last
access:
> 11/18/2004 00:28:05
>
> 11/18/2004 11:02:04 --- SCHEDULEREC OBJECT BEGIN BACKUPNOON 11/18/2004
11:00:00
> 11/18/2004 11:02:04 Incremental backup of volume '\\fwo1140380\c$'
> 11/18/2004 11:02:04 Incremental backup of volume '\\fwo1140380\d$'
> 11/18/2004 11:02:04 Incremental backup of volume '\\fwo1140380\e$'
> .
> . (backup proceeds normally for volume c:, except for four (4) failures
on
> files in use)
> .
> 11/18/2004 11:02:22 ANS1228E Sending of object
'\\fwo1140380\c$\Documents
> and Settings\080926\ntuser.dat.LOG' failed
> .
> .
> 11/18/2004 11:02:35 ANS1802E Incremental backup of '\\fwo1140380\c$'
> finished with 4 failure
>
> 11/18/2004 11:02:36 --- SCHEDULEREC STATUS BEGIN
> 11/18/2004 11:02:36 Total number of objects inspected:   19,280
> 11/18/2004 11:02:36 Total number of objects backed up:      107
> 11/18/2004 11:02:36 Total number of objects updated:          0
> 11/18/2004 11:02:36 Total number of objects rebound:          0
> 11/18/2004 11:02:36 Total number of objects deleted:          0
> 11/18/2004 11:02:36 Total number of objects expired:         97
> 11/18/2004 11:02:36 Total number of objects failed:           4
> 11/18/2004 11:02:36 Total number of bytes transferred:    20.75 MB
> 11/18/2004 11:02:36 Data transfer time:                    1.32 sec
> 11/18/2004 11:02:36 Network data transfer rate:        16,053.31 KB/sec
> 11/18/2004 11:02:36 Aggregate data transfer rate:        678.10 KB/sec
> 11/18/2004 11:02:36 Objects compressed by:                    0%
> 11/18/2004 11:02:36 Elapsed processing time:           00:00:31
> 11/18/2004 11:02:36 --- SCHEDULEREC STATUS END
> 11/18/2004 11:02:36 ANS1028S Internal program error.  Please see your
> service representative.
> 11/18/2004 11:02:36 --- SCHEDULEREC OBJECT END BACKUPNOON 11/18/2004
11:00:00
> 11/18/2004 11:02:36 ANS1512E Scheduled event 'BACKUPNOON' failed. Return
> code = 12.
>
> Thanks.  John