Sorry 'bout that.

Win2k server, TSM 5.2.0.2

Device manager shows everything: library and both LTO drives. I believe that
this is a problem with the serial number of the library. One of the main
cards got swapped (since it died) and TSM will not update to allow the usage
of this "new" library.

I'll open a ticket, too...

Thanks!

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Stapleton, Mark
Sent: Friday, October 29, 2004 6:34 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Unable to bring 3583 back online

From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Mike Bantz
>When I boot everything up, the drives are unavailable and I'm not able
>to update them - it says that the 3583 is unavailable. When I look at
>the 3583 in TSM, it gives me an error that the serial number doesn't
>match.
>
>I've tried updating this with autodetect, still no go. I've tried
>updating this with the serial gleaned from the 3583 itself, still no
>go. The admin console will kick back that the library is updated with
>the newly discovered serial number, yet I am still not able to update
>the drives to online because they show the library unavailable.

Details, you need to supply details.

If the TSM server is Windows-based, look at the device manager to see if the
library and the tape drives are visible and online. If it's AIX-based, see
if the tape drives and library are available (as opposed to defined).

Failing that, you need to contact Tivoli support and open a ticket.

--
Mark Stapleton (stapleton AT berbee DOT com)
Berbee Information Networks
Office 262.521.5627