Nancy,

I have a 3575 and have had similar problems when the tape inside the
cartridge has snapped. The cartridge gets loaded into the drive by the
library but it never comes ready. Check the cartridges out of the library,
open the access door at the end of the cartridge and have a peek inside. I
wouldn't be surprised if the tape isn't visible anymore because it has been
pulled completely inside the cartridge. If this is the case then the
cartridges are beyond hope. You'll need to use the restore volume command
to recover the data from your copypool tapes.

Rick Saylor
Austin Community College

At 08:55 AM 9/23/2004, you wrote:

Nancy,

I have had the problem 2x this year and I rebooted the 3494 tape library
and the problem went away.  I could not see any "unavailable" or "reado" .
After the reboot of the 3494 tape library I was able to complete
reclamations, migrations, and checkins on the scratch tapes.  Still haven't
figured what causes this.

Thank You,
Bill Rosette
Data Center/IS/Papa Johns International
WWJD


|---------+---------------------------->
|         |           David E Ehresman |
|         |           <deehre01@LOUISVI|
|         |           LLE.EDU>         |
|         |           Sent by: "ADSM:  |
|         |           Dist Stor        |
|         |           Manager"         |
|         |           <[email protected]|
|         |           .EDU>            |
|         |                            |
|         |                            |
|         |           09/23/2004 09:07 |
|         |           AM               |
|         |           Please respond to|
|         |           "ADSM: Dist Stor |
|         |           Manager"         |
|         |                            |
|---------+---------------------------->

 
>--------------------------------------------------------------------------------------------------------------|
  |
                                        |
  |       To:       ADSM-L AT VM.MARIST DOT EDU
                                        |
  |       cc:
                                        |
  |       Subject:  Re: storage media
inaccessible?                                                              |

 
>--------------------------------------------------------------------------------------------------------------|




Nancy,

It's possibly that it is not those tapes that are inaccessable but
rather the tape that holds the same data in the primary pool.  Assuming
these are copypool tapes, if you try to move data or space reclaim and
tsm thinks they are not in the library, it will try to use the
corresponding primary pool tapes.  If they are unavailable for some
reason, you will get this error.  I reccommned running a "q vol
access=unavailable" and reasearch any tapes that might show up in that
query.

David

>>> Nancy.Reeves AT WICHITA DOT EDU 9/22/2004 4:44:41 PM >>>
I have 3 tape volumes that I cannot access. Anything that accesses the
tape (including Space Reclamation & Move Data) get  errors (different
for
each command) that include "xxxx terminated for volume 999999 -
storage
media inaccessible."

I can't figure out why! It doesn't seem to matter whether the volumes
are
checked into the library or not. (If not, I should get a mount
request.)
Here is the result from a "q vol 99999 f=d" for one of them.

Volume Name: 075D8D
             Storage Pool Name: WSUTAPEBACKUP
             Device Class Name: MAGSTARTAPE
       Estimated Capacity (MB): 10,240.0
                      Pct Util: 6.3
                 Volume Status: Filling
                        Access: Read/Write
        Pct. Reclaimable Space: 35.5
               Scratch Volume?: Yes
               In Error State?: No
      Number of Writable Sides: 1
       Number of Times Mounted: 1
             Write Pass Number: 1
     Approx. Date Last Written: 09/17/04 02:43:24
        Approx. Date Last Read: 09/17/04 01:00:44
           Date Became Pending:
        Number of Write Errors: 0
         Number of Read Errors: 0
               Volume Location:
Last Update by (administrator): REEVES
         Last Update Date/Time: 09/22/04 15:00:41


Thanks for any ideas. (TSM server is 4.1.0.0 running on AIX with a
3575
tape library.)

Nancy Reeves
Technical Support, Wichita State University
 Nancy.Reeves AT wichita DOT edu          316-978-3860