ADSM-L

TDP for Lotus Domino for OS400 RESTORE problem

2004-09-13 12:14:39
Subject: TDP for Lotus Domino for OS400 RESTORE problem
From: "Broderick, Sean" <Sean.Broderick AT XEROX DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 13 Sep 2004 16:59:49 +0100
Hi,

When attempting to restore a user's deleted mailbox using "domdsmc" command in 
the Qshell interpreter: 

"domdsmc restore mail/reedn.nsf  /adsmnode=ukpavn21  /into=/tmp/reedn.nsf  
/pit=09/05/2004,00:00:00  /mountw=yes"

The restore process starts (after entering the password) but fails almost 
immediately.

Extract from domdsm.log:

09/13/04   10:29:25 Request                       : RESTORE
09/13/04   10:29:25 Database Input List           : mail/reedn.nsf
09/13/04   10:29:25 Activate?                     : No 
09/13/04   10:29:25 Number of Buffers             : 3
09/13/04   10:29:25 Buffer Size                   : 1024
09/13/04   10:29:25 Wait for Tape Mounts?         : Yes
09/13/04   10:29:25 TSM Options File              : 
/usr/tivoli/tsm/client/domino/bin/dsm21.opt
09/13/04   10:29:25 TSM Nodename Override         : ukpavn21
09/13/04   10:29:25 Restore Into?                 : /tmp/reedn.nsf
09/13/04   10:29:25 Pick From a List?             : No 
09/13/04   10:29:25 PIT Date and Time?            : 09/05/04   00:00:00
09/13/04   10:29:25 Server Name Override          : 
09/13/04   10:29:25 Process Subdirectories?       : Yes
09/13/04   10:29:25 Replace Existing Files?       : Yes
09/13/04   10:29:25
-------------------------------------------------------------------------
09/13/04   10:29:26 ACD0004E An unknown error has been detected.
09/13/04   10:29:26 Restore of mail/reedn.nsf failed.
09/13/04   10:29:26 ACD0004E An unknown error has been detected.
09/13/04   10:29:26 Total database backups inspected:               1
09/13/04   10:29:26 Total database backups requested for restore:   1
09/13/04   10:29:26 Total database backups restored:                0
09/13/04   10:29:26 Total database activated:                       0
09/13/04   10:29:26 Throughput rate:                                0.00 Kb/Sec
09/13/04   10:29:26 Total bytes transferred:                        0
09/13/04   10:29:26 Elapsed processing time:                        0.00 Secs
09/13/04   10:29:26 ACD0151E Errors occurred while processing the request.


>From above you can see one file matches the criteria (which incidentally is a 
>file time stamped 18:43:51 09/04/2004 obtained from "domdsmc query
dbb") BUT fails to restore the file to the alternative location which has world 
read/write perms ???


The TSM server (solaris) activity log reports the following:

13-09-2004 10:27:07      
ANR0406I Session 3389 started for node UKPAVN21 (TDP Domino OS400) (Tcp/Ip 
192.10.11.37(61737)). (SESSION: 3389)
 
13-09-2004 10:27:07
ANE4991I (Session: 3389, Node: UKPAVN21) TDP Domino OS400 ACD5212 Data 
Protection for Domino: Starting restore for server UKPAVN21. (SESSION: 3389)

13-09-2004 10:27:41
ANR8337I LTO volume IFA920L2 mounted in drive DRIVE2 (/dev/rmt/11mt). (SESSION: 
3389)
 
13-09-2004 10:27:44
ANR0510I Session 3389 opened input volume IFA920L2. (SESSION: 3389)
 
13-09-2004 10:29:07
ANR8213E Session 71 aborted due to send error; error 32. (SESSION: 3389)

13-09-2004 10:29:07
ANR0514I Session 3389 closed volume IFA920L2. (SESSION: 3389)

13-09-2004 10:29:07
ANR0480W Session 3389 for node UKPAVN21 (TDP Domino OS400) terminated - 
connection with client severed. (SESSION: 3389)

13-09-2004 10:32:03
ANR8468I LTO volume IFA920L2 dismounted from drive DRIVE2 (/dev/rmt/11mt) in 
library MITL100. (SESSION: 3389)

NOTE:  The TDP Domino for OS400 is ver 5.2.0.0 (API ver 5.2.0) running on an 
iSeries and the TSM server ver 5.2.3  running on a solaris 9 server. However 
their time sources are out of sync !!! Could this cause the problem or is there 
something else ?
 
Thanks
Sean

Sean Broderick
Infrastructure Specialist Snr

EDS Ireland Ltd
Ballycoolin Business Park
Blanchardstown
Dublin 15
Ireland

Tel:  +353 1 608 6298
Mob:  +353 86 819 0388
Email:  sean.broderick AT xerox DOT com

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