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>>--> 08-25-04 16:17 S.SHEPPARD (SHS) Re: Problems with Netware
I just happened to have had the same problem last night. Box hadn't
really been backed up for 11 days since the last reboot. Same NLM
problem. Check APAR IC37299 (text follows). No fix date yet apparently.
ERROR DESCRIPTION:
During prompted scheduled backup error message of ANS1872E was
generated. The backup did not complete but the schedule was
reported as completing successfully. When a query of the event
was done it showed a return code of 0.
Documenatation states the following:
- If the highest severity message is an error (ANSnnnnE), then
the return code will be 12. (Note CC received ANS1872E)
(Netware 5.1 BAClient Instal. Guide pg 56 return codes)
Documentation also states regarding a return code of 12:
12-The operation completed with at least one error message
(except for error messages for skipped files). For scheduled
events the status will be Failed.
In conclusion ANS1872E should have a return code of 12 and the
failed backup should have generated a message that it did not
complete successfully.
LOCAL FIX:
PROBLEM SUMMARY:
****************************************************************
* USERS AFFECTED: All Novell Netware clients starting with *
* 5.1.0 *
****************************************************************
Sam Sheppard
San Diego Data Processing Corp.
(858)-581-9668
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>>--> 08-25-04 14:18 ..NETMAIL (001) Re: Problems with Netware
Date: Wed, 25 Aug 2004 17:16:10 -0400
From: "Bill Boyer" <bill.boyer AT VERIZON DOT NET>
Subject: Re: Problems with Netware 5.6 backups
To: ADSM-L AT VM.MARIST DOT EDU
_________________________________Top_of_Message_________________________________
It's actually Netware 6.0 and turns out that the problem is that the
TSA600.NLM wasn't loaded. There were errors all over the DSMERROR.LOG and
DSMSCHED.LOG files, nothing was backed up, but the client still notified the
TSM server that the event completed successfully. That just plain isn't
right! I am still waiting to hear back on my PMR with Tivoli support.
Bill
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Richard van Denzel
Sent: Wednesday, August 25, 2004 10:25 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Problems with Netware 5.6 backups
Yeah, but like Mark said, don't always believe the client.
What does de NW server itself report about the OS version?
Richard.
Bill Boyer <bill.boyer AT VERIZON DOT NET>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
25-08-2004 16:14
Please respond to "ADSM: Dist Stor Manager"
To: ADSM-L AT VM.MARIST DOT EDU
cc:
Subject: Re: Problems with Netware 5.6 backups
Nope:
tsm: CCPTSM>q no academic1 f=d
Node Name: ACADEMIC1
Platform: NetWare
Client OS Level: 5.60
Client Version: Version 5, Release 1, Level 6.6
Policy Domain Name: STANDARD
Last Access Date/Time: 08/25/2004 10:15:46
Days Since Last Access: <1
Password Set Date/Time: 08/13/2003 09:54:07
Days Since Password Set: 378
Invalid Sign-on Count: 0
Locked?: No
Contact:
Compression: Client
Archive Delete Allowed?: Yes
Backup Delete Allowed?: No
Registration Date/Time: 08/13/2003 09:54:07
Registering Administrator: WBOYER
Last Communication Method Used: Tcp/Ip
Bytes Received Last Session: 6,909.33 M
Bytes Sent Last Session: 66.00 M
Duration of Last Session: 2,531.00
Pct. Idle Wait Last Session: 14.42
Pct. Comm. Wait Last Session: 42.51
Pct. Media Wait Last Session: 0.00
Optionset: NETWARE
URL: http:\\10.1.48.45:1581
Node Type: Client
Password Expiration Period:
Keep Mount Point?: No
Maximum Mount Points Allowed: 1
Auto Filespace Rename : No
Validate Protocol: No
TCP/IP Name: ACADEMIC1
TCP/IP Address: 10.1.48.45
Globally Unique ID:
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Richard van Denzel
Sent: Wednesday, August 25, 2004 9:55 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Problems with Netware 5.6 backups
Bill,
You'll probably mean Netware 6.5?
Richard.
Bill Boyer <bill.boyer AT VERIZON DOT NET>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
25-08-2004 15:59
Please respond to "ADSM: Dist Stor Manager"
To: ADSM-L AT VM.MARIST DOT EDU
cc:
Subject: Problems with Netware 5.6 backups
TSM Server 5.1.7.1 on Windows2000
TSM 5.1.6.6 on Netware 5.6 servers
I have found several Netware 5.6 servers that are completing the backup
events successfully, but no data is backed up. The event is marked
complete,
but there are no end of backup statistics in the activity log. In one case
a
Netware 5.6 server is issueing lots of ANR0484W Protocol Violation errors,
the schedule is marked complete, no ending statistics and all the
filespaces
for that node do not show a current backup completiong date.
Now that I start looking, I see several of the Netware servers having this
problem. We're using the TSM Operational Reporter for notifications and
when
it doesn't flag events as missed or failed, we assume good backups. That's
doesn't appear to be the case.
Anyone out there doing Netware 5.6 server backups running into problems
like
this? I've opened a PMR, and am waiting to hear back.
Bill Boyer
"An Optimist is just a pessimist with no job experience." - Scott Adams
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