The server is running windows 2003 advanced.  Apparently they never tried to 
label a tape onan acsls unit of this type.

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT vm.marist DOT edu]On Behalf Of
Richard Sims
Sent: Monday, August 16, 2004 12:48 PM
To: ADSM-L AT vm.marist DOT edu
Subject: Re: how to label tapes


>I have a new Storage tech L5500 library with ACSLS and a new server I am trying
>to use.  I have 400 new blank LTO tapes in the library and need to label them.
>I am on Storage manage 5.2.3.0.
...
>Tivoli says this is a known problem and there is no way I can use this library
>until level 5.2.3.4 comes out.
...

You didn't specify your platform, but the supported devices page
http://www.ibm.com/software/sysmgmt/products/support/IBM_TSM_Supported_Devices_for_AIXHPSUNWIN.html
indicates that the library is supported by ITSM.  If you believe that you have
properly configured, and are using the right device driver, then you might call
them back and ask why the info discrepancy.

In any case, before committing the library and drives to TSM, basic OS testing
should be done, to assure native operability.

   Richard Sims


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