ADSM-L

Tivoli locking up a Win2k system?

2004-08-12 18:24:20
Subject: Tivoli locking up a Win2k system?
From: Chris Hund <CHund AT BENESIGHT DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 12 Aug 2004 16:23:47 -0600
Hi all,

Has anyone ever come across an issue where the Tivoli client locks up a Win2k 
system?  This is happening fairly regularly with one of the Win2k boxes in our 
environment.  

Here are a few small excerpts from the dsmsched.log file during the times the 
system locks up:

-------------------------------------------------------------------

07/22/2004 07:06:58 Normal File-->           259,384
\\harr-facet-app\c$\WINNT\Fonts\micross.ttf 
07/22/2004 09:16:06 Querying server for next scheduled event.

07/25/2004 02:56:02 Directory-->                   0 
\\harr-facet-app\c$\Program 
Files\TriZetto\Facets\311\Customer\Output\Backup-ELIG\ERISCO_8920\log 
07/25/2004 23:34:33 Querying server for next scheduled event.

07/26/2004 07:09:48 Normal File-->            13,072
\\harr-facet-app\c$\WINNT\system32\dmintf.dll [Sent]      
07/26/2004 07:09:48 Normal File-->   
07/26/2004 09:00:16 Querying server for next scheduled event.

08/12/2004 17:08:20 Normal File-->           105,232 
\\harr-facet-app\c$\WINNT\system32\dfssetup.dll [Sent]      
08/12/2004 17:38:34 Querying server for next scheduled event.

-------------------------------------------------------------------

Those excerpts from the dsmsched.log file come from four different days ... 
four different days where the system locked up during a backup.  As you can 
see, there's nothing consistent about where or when the backup is when the 
system locks up (which is why I'm leaning towards thinking this isn't really a 
TSM problem).  

I've talked to IBM Tivoli support.  They didn't know what the problem was.  I'm 
hoping someone here has come across this before.

Many thanks,
Chris Hund
IBM Tivoli Administrator, Fiserv Health

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