Copperfield,

The API that is failing is a call to one of the standard
backup/restore APIs. I looked up the error message that you
pasted into the ADSM-L append. These messages can be found in the
Microsoft SDK file "esebkmsg.h".
-----
//
// MessageId: hrCouldNotConnect
//
// MessageText:
//
//  Unable to perform the operation. Either you can not connect to the
specified server
//  or the service you are trying to connect to is not running.
//
#define hrCouldNotConnect                ((HRESULT)0xC7FF07D7L)
----------

What happens when you run NTBACKUP? Does it work?
If NTBACKUP works but Data Protection for Exchange does not,
please call IBM support. The IBM Support Team will need a trace.
If NTBACKUP does not work either, I would try Microsoft support.

Thanks,

Del

----------------------------------------------------

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 05/21/2004
09:05:13 AM:

> Del
>
> Yes, We are using the virtual server name, the databases appear on
> the list to backup, then error is then generated when we hit enter.
>
> We have done everything by the book with regards to cluster
configuration.
>
> Regards
>
> C. Adams
> IT Support Analyst
> WRC Holdings Limited
> +44 (0)208 735 8408  (Direct)
> +44 (0)208 735 7408  (Fax)
> adacop AT wwavrc.co DOT uk
>