If you are logged on, the NTUSER.DAT file will be in use. The scheduler runs
under the local administrator account. That's why when you run the schedule
that file is backed up and not when you're logged on with the GUI.

In all WIndows versions except 2003, if a user is logged on when the full
incremental backup is run, the user's profile is backed up to the ADSM.SYS
directory and then sent up to the TSM server. The manuals detail on how to
restore a logged on users profile, and Wanda Prather has posted the
procedures several times to this list.

Bill Boyer
DSS, Inc.

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
TSM_User
Sent: Sunday, April 25, 2004 8:40 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: FW: ANE4987E during backup


Are you sure. I don't think the NTUser.dat file gets backed up at all.  This
is where your profile information is stored. In order to get a good backup
of that you need to use the open file support.


"Bos, Karel" <Karel.Bos AT ATOSORIGIN DOT COM> wrote:
Hi,

In the GUI you had chosen the filespace c: to be back-upped. During
scheduled back-up the NTUSER.DAT is being back-upped as part of the SYSTEM
OBJECT filespace, allong with things like registry, RSM and WMI.

Regards,

Karel

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Kevin Godfrey
Sent: maandag 19 april 2004 11:15
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: ANE4987E during backup


Yes I did restart the service. Here's my incl-excl list. When use the GUI
the NTUSER.DAT file is excluded, but when a backup is taken via the
scheduler it gets included. Any idea why?


EXCLUDE "*:\MACINTOSH VOLUME\*"
EXCLUDE "*:\MACINTOSH VOLUME\*.*"
EXCLUDE "*:\MACINTOSH VOLUME\...\*"
EXCLUDE "*:\MACINTOSH VOLUME\...\*.*"
EXCLUDE "*:\MICROSOFT UAM VOLUME\*"
EXCLUDE "*:\MICROSOFT UAM VOLUME\*.*"
EXCLUDE "*:\MICROSOFT UAM VOLUME\...\*"
EXCLUDE "*:\MICROSOFT UAM VOLUME\...\*.*"
EXCLUDE "*:\...\EA DATA. SF"
EXCLUDE "*:\...\PAGEFILE.SYS"
EXCLUDE "*:\IBMBIO.COM"
EXCLUDE "*:\IBMDOS.COM"
EXCLUDE "*:\MSDOS.SYS"
EXCLUDE "*:\IO.SYS"
EXCLUDE "C:\WNETFIN\*.*"
EXCLUDE "C:\WNETFIN\...\*"
EXCLUDE "*:\...\SYSTEM32\CONFIG\*.*"
EXCLUDE "*:\...\SYSTEM32\CONFIG\...\*"
EXCLUDE "C:\INETPUB\CATALOG.WCI\*"
EXCLUDE "C:\INETPUB\CATALOG.WCI\*.*"
EXCLUDE "C:\INETPUB\CATALOG.WCI\...\*"
EXCLUDE "C:\INETPUB\CATALOG.WCI\...\*.*"
Exclude "*:\...\*.log"
EXCLUDE "*:\...\dsmsched.log"
EXCLUDE "*:\...\UsrClass.dat.LOG"
EXCLUDE "*:\...\UsrClass.dat"
EXCLUDE "*:\...\ntuser.dat.LOG"
EXCLUDE "*:\...\NTUSER.DAT"
DOMAIN "\\storserv\pro"
DOMAIN ALL-LOCAL


Thanks

Kevin


----------

TSM_User wrote: You don't want to exclude the registry. That won't fix this
issue. I am just curiouse if you stopped and started the scheduler service
after you add the exclude? If you did then a copy of your entire
include/exclude list would help. You might have an include below your
exclude that is catching NTUser.Dat.

----------

Kevin Godfrey wrote:I am receiving error ANE4987E during client backup. If I
look in the activity log on the server I see:

ANE4987E (Session: 2155, Node: STORSERV) Error processing
'\\storserv\c$\Documents and Settings\NetworkService\NTUSER.DAT': the object
is in use by another process

I tried doing EXCLUDE "C:\...\NTUSER.DAT" on the client but it didn't help.
I thought I might try EXCLUDE.SYSTEMOBJECT "REGISTRY" but I'm not really
much of a Windows admin so I don't know if this would help me to get rid of
these messages.

I know that I don't have to worry too much as I know that the rest of the
system got backed up just fine but I would like to get rid of these
messages. Does anyone know how? Thanks

Kevin

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