ADSM-L

Re: No match found...

2004-04-13 14:07:19
Subject: Re: No match found...
From: Bill Boyer <bill.boyer AT VERIZON DOT NET>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 13 Apr 2004 14:05:58 -0400
As Ted Byrne stated, a state of UNAVAILABLE does not equate to bad
data/tapes. It means that when TSM called for that tape to be mounted, it
couldn't be mounted. Either the tape was ejected from the library and the
status not changed, or someone played musical slots and moved things around.

I would first do an AUDIT LIBRARY to make sure that what TSM thinks is where
in the library is actually there in the library. Then I would make sure that
the TAPEPOOL tapes that are marked UNAVAILABLE are in the library. If so,
then just update them to ACC=READW and keep on going. If they are not in the
library, then you need to find them and get them in the library.

You also may want to do a CHECKIN LIBV <library> SEARCH=YES to make sure
that there aren't any tapes IN the library, but not checked in to TSM.

If you still can't find a TAPEPOOL tape, then you'll need to do a RESTORE
VOLUME to re-create it from the OFFPOOL copy.

Once you've gotten all your TAPEPOOL tapes checked in and available your
reclamation should complete.

Bill Boyer
DSS, Inc.
"I saw screens of green, red messages too, then came blue, shubidu
And i think to myself, what a wonderful world" - ??


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Etienne Brodeur
Sent: Tuesday, April 13, 2004 11:35 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: No match found...


Hi Stephan,

        You should not have tapes in OFFPOOL that are unavailable and
especially not in TAPEPOOL!  That means the tapes containing your data
that needs to be reclaimed is not available to TSM, since those volumes
are unavailable.  If you check your activty log you'll see messages saying
'Volume XXXX required for space reclamation.  Volume is unavailable'

Those tapes probably have write errors which is why they are unavaible.

You should check those 'TAPEPOOL' volumes to be sure they are in the
library and maybe set them to READONLY and then run an audit on them to
see if there really are damaged files there.

Etienne Brodeur
Serti Informatique




Stephan Dinelle <SDinelle AT CANADELLE DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
04/13/2004 10:24 AM
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"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>


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Subject
Re: No match found...






Here is the result of the Q VOL ACC=UNAVAIL command

Tivoli Storage Manager
Command Line Administrative Interface - Version 4, Release 2, Level 1.0
ANS8000I Server command: 'q vol acc=unavail'

Volume Name               Storage      Device      Estimated    Pct Volume

                          Pool Name    Class Name   Capacity   Util Status

                                                        (MB)
------------------------  -----------  ----------  ---------  -----
--------
099ACYL1                  ARCHIVEPOOL  LTOCLASS    141,962.7  100.0 Full
101ACYL1                  OFFPOOL      LTOCLASSO-  190,734.0    4.4
Filling
                                        FF
104ACYL1                  OFFPOOL      LTOCLASSO-  190,734.0    1.1
Filling
                                        FF
139ACYL1                  TAPEPOOL     LTOCLASS    190,734.0    0.7
Filling
142ACYL1                  TAPEPOOL     LTOCLASS    162,534.4    5.7 Full
147ACYL1                  TAPEPOOL     LTOCLASS    190,734.0    0.4
Filling
162ACYL1                  OFFPOOL      LTOCLASSO-  190,734.0   18.2
Filling
                                        FF
175ACYL1                  ARCHIVESPE-  LTOCLASS    190,734.0    6.4
Filling
                           CIAL

ANS8002I Highest return code was 0.




Bill Boyer <bill.boyer AT VERIZON DOT NET>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
2004-04-13 10:06
Please respond to "ADSM: Dist Stor Manager"


        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Re: No match found...


Are you reclamation tasks completing successfully? Also, did anyone change
the reuse delay of the OFFPOOL storage pool? Are the tapes in a PENDING
state?

I would check to make sure your reclamation tasks are running to
completion.
Maybe check to see if you have any onsite tapes that are unavailable? Q
VOL
ACC=UNAVAIL. That would explain why reclamation wasn't completing.

Bill Boyer
DSS, Inc.


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Stephan Dinelle
Sent: Tuesday, April 13, 2004 9:31 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: No match found...


Hi,

It will be almost 2 weeks now that our TSM server (version 5, release 1,
Level 6.4 for Windows) do not retrieving any "storage=offpool,
access=offsite"...

We normally had an average of 1 to 2 tapes every day that were returning
from the offsite storage.

Here is the command:

q vol stg=offpool access=offsite status=empty

Nothing was changed or modified for the last 6 months.

Any clue(s) where to check and what to check?

N.B. IBM Tape library 3583

Thanks

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