Re: 3583 Library problem

Try having the robot recalcitrate, either through the web GUI or the front
panel.  Check out the library user manual for details.

Orville L. Lantto
Datatrend Technologies, Inc.  (http://www.datatrend.com)
IBM Premier Business Partner
121 Cheshire Lane, Suite 700
Minnetonka, MN 55305
Email: Orville.Lantto AT datatrend DOT com


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Desalegne Guangul <Desalegne.T.Guangul AT KP DOT ORG>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
03/17/04 07:58 PM
Please respond to "ADSM: Dist Stor Manager"

        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        3583 Library problem


Hi Guys,
I'm using Storage management server version 5.1.6.0 on windows 2000
advanced server and Tape Library IBM LTO 3583-L18 with two drives. Once
every two weeks I get the following error and nothing get backup to the
tapes.  The error on the Library shows SAC 8100 and on q actlog has the
following message:
03/15/2004 06:00:33 ANR8381E LTO volume 649AENL1 could not be mounted in
drive DR1 (mt2.1.0.4).
 03/15/2004 06:00:33 ANR1401W Mount request denied for volume 649AENL1 -
mount failed.
03/15/2004 06:00:38 ANR8943E Hardware or media error on library LTOLIB
(OP=8401C058, CC=304, KEY=04, ASC=40, ASCQ=C0,
SENSE=70.00.04.00.00.00.00.0A.00.00.00.00.40.C0.81.00.00- .00.,
Description=Changer failure). Refer to Appendix D in the 'Messages' manual

for recommended action. 03/15/2004 06:00:40

Checked what the Appendix D in the manual suggests but didn't find that
being the case here.  The only way I can get around this problem is by
rebooting the Library.

Any help I can get is appreciated.



Desalegne Guangul
Regional Occupational Health
1800 Harrison St. 21st Floor
510-625-3038 or tieline 8/428-3038