ADSM-L

Exchange Backup Problem

2004-03-16 11:28:34
Subject: Exchange Backup Problem
From: "Kamp, Bruce" <bkamp AT MHS DOT NET>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 16 Mar 2004 11:28:00 -0500
Environment:
TSM 5.2.1.2 on AIX 5.1
TSM client 5.2.0.3 on Win2k SP4 with TDP Exchange client 5.2.1.0.

I was looking at the exchange log & found this:

03/15/2004 06:34:20 ============== Log file pruned using log retention
period of 60 day(s)
03/15/2004 06:34:20 ============== No log entries pruned
03/15/2004 06:34:20
=========================================================================
03/15/2004 06:34:20 Request                       : Backup
03/15/2004 06:34:20 SG List                       : *
03/15/2004 06:34:20 Backup Type                   : INCREMENTAL
03/15/2004 06:34:20 Database Name                 :
03/15/2004 06:34:20 Buffers                       : 3
03/15/2004 06:34:20 Buffersize                    : 1024
03/15/2004 06:34:20 Exchange Server               : (Local Machine)
03/15/2004 06:34:20 TSM Node Name                 :
03/15/2004 06:34:20 TSM Options File              : dsm.opt
03/15/2004 06:34:20 Mount Wait                    : Yes
03/15/2004 06:34:20 Quiet                         : No
03/15/2004 06:34:20
-------------------------------------------------------------------------
03/15/2004 06:34:32 Total storage groups requested for backup:  2
03/15/2004 06:34:32 Total storage groups backed up:             2
03/15/2004 06:34:32 Total storage groups expired:               0
03/15/2004 06:34:32 Total storage groups excluded:              0
03/15/2004 06:34:32 Throughput rate:                            2,233.30
Kb/Sec
03/15/2004 06:34:32 Total bytes transferred:                    26,214,685
03/15/2004 06:34:32 Elapsed processing time:                    11.46 Secs
03/15/2004 08:34:20 ============== Log file pruned using log retention
period of 60 day(s)
03/15/2004 08:34:20 ============== No log entries pruned
03/15/2004 08:34:20
=========================================================================
03/15/2004 08:34:20 Request                       : Backup
03/15/2004 08:34:20 SG List                       : *
03/15/2004 08:34:20 Backup Type                   : INCREMENTAL
03/15/2004 08:34:20 Database Name                 :
03/15/2004 08:34:20 Buffers                       : 3
03/15/2004 08:34:20 Buffersize                    : 1024
03/15/2004 08:34:20 Exchange Server               : (Local Machine)
03/15/2004 08:34:20 TSM Node Name                 :
03/15/2004 08:34:20 TSM Options File              : dsm.opt
03/15/2004 08:34:20 Mount Wait                    : Yes
03/15/2004 08:34:20 Quiet                         : No
03/15/2004 08:34:20
-------------------------------------------------------------------------
03/15/2004 08:34:21 Backup of storage group Directory failed.
03/15/2004 08:34:23 ACN5798E MS Exchange API HRBACKUPPREPARE() failed with
HRESULT: 0xc7ff000a - Unable to perform an incremental backup because a
required Microsoft Exchange database log file could not be found. 03/15/2004
08:34:38 Retrying failed backups...
03/15/2004 08:34:38 Backup of storage group Directory failed.
03/15/2004 08:34:38 ACN5798E MS Exchange API HRBACKUPPREPARE() failed with
HRESULT: 0xc7ff000a - Unable to perform an incremental backup because a
required Microsoft Exchange database log file could not be found. 03/15/2004
08:34:39 Retrying failed backups...
03/15/2004 08:34:39 Backup of storage group Directory failed.
03/15/2004 08:34:39 ACN5798E MS Exchange API HRBACKUPPREPARE() failed with
HRESULT: 0xc7ff000a - Unable to perform an incremental backup because a
required Microsoft Exchange database log file could not be found. 03/15/2004
08:34:39 Retrying failed backups...
03/15/2004 08:34:40 Backup of storage group Directory failed.
03/15/2004 08:34:40 ACN5798E MS Exchange API HRBACKUPPREPARE() failed with
HRESULT: 0xc7ff000a - Unable to perform an incremental backup because a
required Microsoft Exchange database log file could not be found. 03/15/2004
08:34:40 Retrying failed backups...
03/15/2004 08:34:41 Backup of storage group Directory failed.
03/15/2004 08:34:41 ACN5798E MS Exchange API HRBACKUPPREPARE() failed with
HRESULT: 0xc7ff000a - Unable to perform an incremental backup because a
required Microsoft Exchange database log file could not be found. 03/15/2004
08:34:41 Retrying failed backups...
03/15/2004 08:34:41 Total storage groups requested for backup:  2
03/15/2004 08:34:41 Total storage groups backed up:             1
03/15/2004 08:34:41 Total storage groups expired:               0
03/15/2004 08:34:41 Total storage groups excluded:              0
03/15/2004 08:34:41 Throughput rate:                            1,712.85
Kb/Sec
03/15/2004 08:34:41 Total bytes transferred:                    26,214,680
03/15/2004 08:34:41 Elapsed processing time:                    14.95 Secs
03/15/2004 08:34:41 ACN0151E Errors occurred while processing the request.
03/15/2004 10:34:19 ============== Log file pruned using log retention
period of 60 day(s)

Here is the activity log for this node between these times:

03/15/04 06:35:08     ANE4991I (Session: 8879, Node: MABEXCH01_TDPE)  TDP
MSExc
                       hg ACN3501 Data Protection for Exchange: incr backup
of
                       Directory from server MABEXCH01 completed
successfully.
                       10485875 bytes sent in 4.74 seconds.

03/15/04 06:35:08     ANE4991I (Session: 8879, Node: MABEXCH01_TDPE)  TDP
MSExc
                       hg ACN3500 Data Protection for Exchange: Starting
incr b
                       ackup of Information Store from server MABEXCH01.

03/15/04 06:35:15     ANE4991I (Session: 8879, Node: MABEXCH01_TDPE)  TDP
MSExc
                       hg ACN3501 Data Protection for Exchange: incr backup
of
                       Information Store from server MABEXCH01 completed
succes
                       sfully. 15728810 bytes sent in 6.72 seconds.

03/15/04 06:35:15     ANE4991I (Session: 8879, Node: MABEXCH01_TDPE)  TDP
MSExc
                       hg ACN3516 Data Protection for Exchange: Backup of
server
                       MABEXCH01 is complete.   Total storage groups backed
up:
                        2   Total bytes transferred: 26214685   Elapsed
process
                       ing time: 11.46 Secs   Throughput rate: 2233.30
Kb/Sec
03/15/04 06:35:15     ANR0403I Session 8879 ended for node MABEXCH01_TDPE
(TDP
                       MSExchg).

03/15/04 08:35:01     ANR2561I Schedule prompter contacting MABEXCH01_TDPE
(ses
                       sion 9003) to start a scheduled operation.

03/15/04 08:35:03     ANR0480W Session 9003 for node MABEXCH01_TDPE ()
terminat
                       ed - connection with client severed.

03/15/04 08:35:03     ANR0406I Session 9005 started for node MABEXCH01_TDPE
(Wi
                       nNT) (Tcp/Ip 10.1.82.32(3391)).


Anybody have any suggestions why this happened?

Thanks,
-------------------------------------
Bruce Kamp
Senior Midrange Systems Analyst
Memorial Healthcare System
E-Mail: bkamp AT mhs DOT net
Phone: (954) 987-2020 x4597
--------------------------------------

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