> ok, that assumes that veritas is less able to support their product
> than IBM is. Since Veritas is a _big_ player in the back-up market,
> I'm not ready to do so just yet. Remember, this is a product in us
> by at least as may organisations as TSM is, and it wouldn't be if
> people can't rely on the quality of the product.

I would be prepared to assume it.  I once tried to contact Veritas for
support when a client was trying to use Backup Exec to backup Exchange
databases to a TSM server.  We couldn't get it to talk to the server.  Not
even a peep.  Actlog indicated B.E. never got even as far as trying to talk
to TSM.

First, I got passed to *four* different technical guys before we hit one who
even knew what TSM was, let alone the fact that their product supports dumping
to TSM.   After he poured through the install manual (which we already told
him we'd done thoroughly) he solemnly declared that we needed to reinstall
our TSM *server*.  You can imagine our response...

We eventually got it to work without Veritas's help, but after using for 3
weeks they went back to using the Tivoli agent.

regards,

Paul









> > >-----Original Message-----
> > >From: Remco Post [mailto:r.post AT SARA DOT NL]
> > >Sent: Monday, March 15, 2004 12:49 PM
> > >To: ADSM-L AT VM.MARIST DOT EDU
> > >Subject: Re: veritas backup exec client and TSM server
> >
> > >But still, I have no answer to my experiences question, which is more
> > >important to me than IBM politics.
> >
> >
> > Confidentiality Note: The information transmitted is intended only for
the
> > person or entity to whom or which it is addressed and may contain
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> > dissemination or other use of this information by persons or entities
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> > error, please delete this material immediately.
>
>
> --
> Met vriendelijke groeten,
>
> Remco Post
>
> SARA - Reken- en Netwerkdiensten                      http://www.sara.nl
> High Performance Computing  Tel. +31 20 592 8008    Fax. +31 20 668 3167
>
> "I really didn't foresee the Internet. But then, neither did the computer
> industry. Not that that tells us very much of course - the computer
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> didn't even foresee that the century was going to end." -- Douglas Adams
>


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