Our customers generally give us VERY high marks for support!
But our customer base has been growing very fast.
We recently installed an automated help-desk application,
But is didn't work well at first; it's fixed now.

If we knew who "rh" was, we'd be glad to resolve any problems.
Our Windows build has been available for a few months now;
perhaps it was not ready when he/she called.

Growing pains ... but we always appreciate customer feedback.

-----------------------------
Mr. Lindsay Morris
Lead Architect
www.servergraph.com
512-482-6138 ext 105

--- "rh" <nobody AT nowhere DOT com> wrote:
> I found Servergraph to be unresponsive to my questions
> when I was investigating their products. I've asked
> multiple times about information on their lite and
> their Windows offerings without any response.


--- "Pearson, Dave" <DCPearson AT SNOPUD DOT COM> wrote:
> We use it too.. Very helpful product and very
> supportive support too...
>
> ~David Pearson~
>
>
> -----Original Message-----
> From: Crespo, Pedro A.
> [mailto:Pedro.Crespo AT INTEGRIS-HEALTH DOT COM]
> Sent: Thursday, February 19, 2004 9:17 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: Anyone using Servergraph?
>
> Great product and awesome support - as you can tell,
> we have had a very
> positive experience with both.
>
>
> Pedro A. Crespo
> Technology Architect
> Integris Health - IT
> 5555 N. Grand, Ste. 100
> Oklahoma City, OK 73112
>
> Pedro.Crespo AT Integris-Health DOT com
> 405-951-9800 -fax
> 405-949-6996 -voice
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager
> [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
> Nancy Reeves
> Sent: Thursday, February 19, 2004 11:05 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Anyone using Servergraph?
>
> I have Servergraph/TSM on a trial right now and
> would like first hand
> opinions from other sites using it.
>
> Please reply privately.
>
> Nancy Reeves
> Technical Support, Wichita State University
> Nancy.Reeves AT wichita DOT edu          316-978-3860