My journal blew up :(
2004-01-28 13:34:51
One of my customer's boxes has been running the TSM journaling service
for about 2 months now and doing backups with no problems. His box has several
million files on it and the journal has reduced backup times significantly
until yesterday when the journal service hung and blew up. The server at that
point backed up everything on the system, pushing almost 140GB till we stopped
it.
The customer could not stop the journal service, it's going to take a
reboot. His system:
Win2K Server
TSM Client 4.2.3
Plenty of free space on both drives
Journal service allowed to grow as large as it needs to
Our setup:
TSM server 5.1.8.1
Solaris 8
The journal files completely disappeared, he can't locate them on
either partition. He found the jbberror.log right where it was supposed to be
on C:\, see below:
01/22/2004 11:30:07 psFsMonitorThread(tid 1860): Object 'D:\Files\~WRD0001.tmp'
was deleted after notification.
01/22/2004 11:30:07 psFsMonitorThread(tid 1860): Object 'D:\Files\~WRD0001.tmp'
was deleted after notification.
01/27/2004 12:55:16 NpWrite: Error 109 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
No real problems until yesterday morning. He is going to apply the latest
service pack to this system tomorrow and we will be rollling out the latest TSM
client in the next week or two (we just upgraded the server in mid-Dec). I
haven't seen anything like this either on the list or googling around. I hope
someone can help, I don't want my customer to lose confidence in TSM, thanks!
Michael French
Savvis Communications
IDS01 Santa Clara, CA
(408)450-7812 -- desk
(408)239-9913 -- mobile
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