From: Charlie Hurtubise [mailto:charlieh AT TECSYS DOT COM] 
Getting CAD Service start-up errors on a Win 2003 Server for Client data
Backup only. Anyone else have experience here or IBM?

Details...
> I have installed TMS Client 5.2.2 on a new Win2003 server to backup non C:
> disk data. All is fine except when I try to use the CAD daemon (service),
> page 14 in the Tivoli 5.2 Users Guide for Windows "Configuring the Web
> Client". This is to access Tivoli on the W2003 server via http 1581 to do
> restores. The W2003 GUI Tivoli NT console client works fine and the auto
> backups work fine using the regular Win service with and without the
> MANAGEDSERVICES setup in dsm.opt.
>
> I have tried the auto web access setup way using the console GUI client
> (page 14) and the manual way (page 482).
> When trying the http 1581 access, all starts up well until you have to
> login, then you receive on your browser screen
> ...ANS2619S The Client Acceptor Daemon was unable to start the Remote
> Client Agent
>
> in the dsmerror.log as follows...
> 01/12/2004 16:10:48 Error starting agent service: The service name, '', is
> invalid.
> 01/12/2004 16:10:48 Error starting Remote Client Agent.
> 01/12/2004 16:10:59 Error starting agent service: The service name, '', is
> invalid.
> 01/12/2004 16:10:59 Error starting Remote Client Agent.
> 01/12/2004 16:23:01 Error starting schedule service: CadSchedName registry
> value is empty
> 01/12/2004 16:23:01 ANS1977E Dsmcad schedule invocation was unsuccessful -
> will try again.
> 01/12/2004 16:24:37 Error starting agent service: The service name, '', is
> invalid.
> 01/12/2004 16:24:37 Error starting Remote Client Agent.
> 01/12/2004 16:25:44 ConsoleEventHandler(): Caught Ctrl-C console event .
> 01/12/2004 16:25:44 ConsoleEventHandler(): Cleaning up and terminating
> Process ...
 
 
Use Setup Wizard to delete the CAD service, and then reinstall it. The error 
messages you sent seem to indicate something wrong with the name that you gave 
the CAD service when you installed.
 
--
Mark Stapleton (stapleton AT berbee DOT com)