Stupid question, but from the command line can you telnet to the
TSM server port?

Ex:
telnet 10.70.113.60 1500

If you get a black screen, you've got connectivity.  Otherwise,
something is block access at the network layer.

Michael French
Savvis Communications
IDS01 Santa Clara, CA
(408)450-7812 -- desk
(408)239-9913 -- mobile
 


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Subbu, Mohan (OFT)
Sent: Thursday, January 15, 2004 12:49 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: TSM Connectivity issue


Paul,

I have restarted the scheduler service and also tried to connect with
the GUI and command line..I get the follwing message

tsm> q session
Node Name: EXCNYSM0A1AB
ANS1017E Session rejected: TCP/IP connection failure


Also there is no entry for any error at the TSM server activity log
except for the last night missed backup

01/15/04 03:00:01     ANR2578W Schedule EXCHANGE_01AM in domain EXCHANGE
for    
                       node EXCNYSM0A1AB has missed its scheduled start
up      
                       window.


So could there be any issue with the tcp ip port configuration?Also both
the TSM client and TSM server are in different network each. 

Thanks,

Mohan


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Bergh, Paul
Sent: Thursday, January 15, 2004 2:17 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: TSM Connectivity issue

Mohan,

since your lan is up, because of the ping, you don't have a lan
connection problem. This error can occur if the lan connection went down
OR if someone canceled a backup operation.

try stopping and restarting the scheduler on the client machine.

I assume the client is still register to tsm, and is associated with a
schedule.

Let me know what's up after you complete these actions.

Paul

"Subbu, Mohan (OFT)" wrote:

> One of my tsm client(10.66.81.67) is able to ping the tsm
> server(10.70.113.60).But Iit is not able to connect with the TSM 
> server using the TSM BA GUI.Till yesterday it was working fine.
> My dsm.opt file is configured correctly and no configurations were 
> changed.
> I have the follwing errors in my tsm schedule log.
> What could be the problem?
>
> 01/15/2004 11:21:37 Querying server for next scheduled event. 
> 01/15/2004 11:21:37 Node Name: OWANYSM0A1AB 01/15/2004 11:22:19 
> ANS1017E Session rejected: TCP/IP connection failure
> 01/15/2004 11:22:19 Will attempt to get schedule from server again in 
> 10 minutes.
> 01/15/2004 11:32:19 Querying server for next scheduled event.
> 01/15/2004 11:32:19 Node Name: OWANYSM0A1AB
> 01/15/2004 11:33:01 ANS1017E Session rejected: TCP/IP connection 
> failure
> 01/15/2004 11:33:01 Will attempt to get schedule from server again in 
> 10 minutes.
>
> Thanks,
>
> Mohan