Hi Del,
I get the following messages in the dsierror.log:
01/03/2004 16:49:12 TcpOpen: TCP/IP error connecting to server.
01/03/2004 16:49:12 sessOpen: Failure in communications open call. rc: -50
01/03/2004 16:49:12 ANS1017E Session rejected: TCP/IP connection failure
01/04/2004 00:07:14 sessSendVerb: Error sending Verb, rc: -50
01/04/2004 00:07:14 sessSendVerb: Error sending Verb, rc: -50
01/04/2004 00:46:10 sessSendVerb: Error sending Verb, rc: -50
01/04/2004 00:51:07 sessSendVerb: Error sending Verb, rc: -50
01/04/2004 00:51:07 sessSendVerb: Error sending Verb, rc: -50
01/04/2004 01:21:33 sessSendVerb: Error sending Verb, rc: -50
01/04/2004 01:21:33 sessSendVerb: Error sending Verb, rc: -50
...
I get the following messages in the excsch.log:
01/07/2004 00:00:04
=========================================================================
01/07/2004 00:00:04 Request : Backup
01/07/2004 00:00:04 SG List : *
01/07/2004 00:00:04 Backup Type : FULL
01/07/2004 00:00:04 Database Name :
01/07/2004 00:00:04 Buffers : 3
01/07/2004 00:00:04 Buffersize : 1024
01/07/2004 00:00:04 Exchange Server : (Local Machine)
01/07/2004 00:00:04 TSM Node Name :
01/07/2004 00:00:04 TSM Options File : dsm.opt
01/07/2004 00:00:04 Mount Wait : Yes
01/07/2004 00:00:04 Quiet : No
01/07/2004 00:00:04
-------------------------------------------------------------------------
01/07/2004 00:05:29 Backup of storage group Information Store failed.
01/07/2004 00:05:29 ANS1017E (RC-50) Session rejected: TCP/IP connection
failure
01/07/2004 00:05:29 Retrying failed backups...
01/07/2004 00:09:56 Backup of storage group Information Store failed.
01/07/2004 00:09:56 ANS1017E (RC-50) Session rejected: TCP/IP connection
failure
01/07/2004 00:09:56 Retrying failed backups...
01/07/2004 00:40:34 Backup of storage group Information Store failed.
01/07/2004 00:40:34 ANS1017E (RC-50) Session rejected: TCP/IP connection
failure
01/07/2004 00:40:35 Retrying failed backups...
01/07/2004 00:44:27 Backup of storage group Information Store failed.
01/07/2004 00:44:27 ANS1017E (RC-50) Session rejected: TCP/IP connection
failure
01/07/2004 00:44:27 Retrying failed backups...
01/07/2004 01:14:48 Backup of storage group Information Store failed.
01/07/2004 01:14:48 ANS1017E (RC-50) Session rejected: TCP/IP connection
failure
01/07/2004 01:14:48 Retrying failed backups...
01/07/2004 01:14:48 Total storage groups requested for backup: 2
01/07/2004 01:14:48 Total storage groups backed up: 1
01/07/2004 01:14:48 Total storage groups expired: 0
01/07/2004 01:14:48 Total storage groups excluded: 0
01/07/2004 01:14:48 Throughput rate: 1,816.90
Kb/Sec
01/07/2004 01:14:48 Total bytes transferred:
8,335,651,246
01/07/2004 01:14:48 Elapsed processing time: 4,480.32
Secs
01/07/2004 01:14:48 ACN0151E Errors occurred while processing the request.
And I get the following messages in the activity log:
01/08/2004 00:03:56 ANE4993E (Session: 7115, Node: SERVER04_EXC) TDP
MSExchg
ACN3502 Data Protection for Exchange: full backup of Information Store from
server SERVER04 failed, rc = 418.
Thanks
Henry Aranda
From: Del Hoobler <hoobler AT US.IBM DOT COM>
Reply-To: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Exchange backup fails - ANR4993 RC=418
Date: Thu, 8 Jan 2004 12:54:04 -0500
Henry,
This is not enough information to be able to help you.
The RC=418 indicates a TSM API error.
What appears in the DP for Exchange log file?
What appears in the DSIERROR.LOG file?
Thanks,
Del
----------------------------------------------------
> I have exactly the same problem but my environment is a little
different:
>
> TSMSERVER - 5.2.1.2 on Windows 2000 server
> TDP for Exchange - 5.1.5
> Exchange 5.5
> TSM BA Client and API - 5.2.0.6
>
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