Happy New Year ITSM'ers
Len, Helen,
I too will be upgrading from 4.2.2 to 5.2 in the next
few weeks. I was also planning on an interim 5.1
upgrade to handle system objects. Is there an
appropriate 4.x upgrade path that will handle this?
I'd prefer a 4.x upgrade, then 5.2 upgrade if
possible.
Regards,
Rodney
--- Helen Tam <hht1 AT NYU DOT EDU> wrote:
> Happy New Year Len,
>       I need to upgrade itsm 4.2.1 to itsm 5.2 also.
>  My environment is AIX
> 5.1.  I thought I have to upgrade itsm to 5.1 first
> to handle the window
> system objects problem.   So you don't need to do
> this first?
>       Have you ever done a restore on the itsm
> database?   I need to write
> up the procedure for our upgrade and the restore of
> the itsm database would
> be needed if we have to roll back to 4.2.1.
>       I tried to get info from itsm tech support but
> they say the support
> is no longer available for upgrading 4.2 to 5.  They
> could only point me to
> the readme and the quick start.
>       Any insight on your upgrade experience is
> greatly appreciated.
>
>         Thanks, Helen
>
> At 08:00 AM 1/2/2004 -0500, you wrote:
> >In article <sff48583.048 AT lutron DOT com>, David Benigni
> <dbenigni AT LUTRON DOT COM>
> >says:
> > >
> > >I currently run a TSM 5.1.7.  And anyone had any
> problems going from
> > >5.1.x server to 5.2.2 server?
> > >
> > >Also, the current 5.1.x clients shouldn't have
> problems connecting to
> > >the 5.2.2 server correct?
> >
> >Good Morning David
> >
> >We did not go from 5.1 to 5.2, but we did go from
> 4.x to 5.2 without
> >problems. Before we did this upgrade, using info
> from itsm tech support,
> >we upgraded the level of 4.x to pick up a fix for
> the handling
> >of group objects such as the windows 2000
> system-objects. I believe
> >that there is a matching magic level for 5.1.
> >
> >And we have 5.1 clients connecting to the 5.2
> server. In fact I just
> >had to add a client to an older nt4 system and
> discovered that
> >the lastest 5.2 client will not installon a windows
> nt4 system,
> >you have to use the 5.1 client.
> >
> >Let us know how you make out.
> >len


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