A 'locate' error refers to a tape hardware error, in which a SCSI fast LOCATE
command fails.  This is usually due to a corrupt tape table of contents
(however that is defined by the tape drive manufacturer).  Appendix 'D' of
the 'Messages' guide is indicated below.

The 3580 LTO hardware guide will also shed some light on what the EN, CC, KEY,
ASC, and ASCQ errors mean for that particular drive.

>From my experience with the DLT drives, the 'locate' error usually occured if
a drive was reset, powered off, or received a SCSI bus reset, before the
cartridge was physcially unloaded.  The drive would load the tape table of
contents into its memory, then write the TOC at the front of the tape when
unloaded (either a SCSI command, or front panel unload).

Have you seen any SCSI errors, had power problems, or premature unloads from
your drives?  Has this particular tape indicated a problem before?

There is also a way to diagnose the Sense codes in the Ultrium Device Driver
Installation and Users Guide.  All available online.

The library error is a little tougher, but may be found in the 3583 Maintenance
guide.

good luck.

bob

On Thu, Dec 11, 2003 at 12:55:20PM -0800, Desalegne Guangul wrote:
> Hi Everyone,
>
> I'm new to TSM and I need any help I can get from you. I 'm getting the
> following errors on TSM server v 5.1.6 and LTO Library 3583.  I search the
> TSM web sites but couldn't find any help on the error below.  By the way
> which Appendix D is the error refer to below?
>
> 12/02/2003 21:11:14 ANR8944E Hardware or media error on drive DR1
> (mt2.1.0.4) (OP=LOCATE, Error Number=23, CC=0, KEY=03, ASC=14, ASCQ=00,
> SENSE=70.00.03.00.00.00.00.1C.00.00.00.00.14.00-
> .07.00.20.84.FF.FF.00.03.20.20.20.20.20.20.20.19.00.00.0-
> 9.FC.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
> 00.00.00.00.00.00.00.00.00.00.00.00.00.02.00.00.00.00.00-
> .00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.CA.9A.3B.0-
> 0.00.00.00.00.00.00.00,
> Description=An undetermined error has occurred). Refer to Appendix D in
> the 'Messages' manual for recommended action.
>
> 12/02/2003 21:11:14 ANR8359E Media fault detected on LTO volume 644AENL1
> in drive DR1 (mt2.1.0.4) of library LTOLIB.
>
>
> 12/05/2003 06:00:52 ANR1401W Mount request denied for volume 648AENL1 -
> mount failed. 12/05/2003 06:00:52 ANR1021W Migration process 8 terminated
> for storage pool DISKPOOL - storage media inaccessible. 12/05/2003
> 06:00:52 ANR0985I Process 8 for MIGRATION running in the BACKGROUND
> completed with completion state FAILURE at 06:00:52. 12/05/2003 06:00:52
> ANR1002I Migration for storage pool DISKPOOL will be retried in 60
> seconds. 12/05/2003 06:00:57
>
>  ANR8943E Hardware or media error on library LTOLIB (OP=8401C058, CC=304,
> KEY=04, ASC=40, ASCQ=C0,
> SENSE=70.00.04.00.00.00.00.0A.00.00.00.00.40.C0.81.00.00- .00.,
> Description=Changer failure). Refer to Appendix D in the 'Messages' manual
> for recommended action. 12/05/2003 06:00:59 ANR8381E LTO volume 657AENL1
> could not be mounted in drive DR1 (mt2.1.0.4). 12/05/2003 06:00:59
> ANR1401W Mount request denied for volume 657AENL1 - mount failed.
>
>
> Thanks!
>
>
> Desale