ADSM-L

Re: help needed desperately - reinstall TSM client v5.1

2003-10-30 03:07:20
Subject: Re: help needed desperately - reinstall TSM client v5.1
From: PAC Brion Arnaud <Arnaud.Brion AT PANALPINA DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 30 Oct 2003 09:06:51 +0100
Hi Lan,

Some questions : which O.S. and which Oslevel are you trying to install
to ? Did you try to install from a local or remote drive ? How far did
the install process go (if on windows, did it create a "TSM_INSTALL"
directory under c: ?)
Also keep in mind that unless you have a 5.2 server, you will not be in
a position to use all features of the 5.2 client !
In our shop we usually upgrade TSM clients without uninstalling previous
versions and it has allways been working flawless; the only thing we do
is to stop all TSM services before upgrading, so we do not have to
reboot the system after install. Nothing else to do !
Cheers.

Arnaud

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| Arnaud Brion, Panalpina Management Ltd., IT Group     |
| Viaduktstrasse 42, P.O. Box, 4002 Basel - Switzerland |
| Phone: +41 61 226 19 78 / Fax: +41 61 226 17 01       | 
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-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Lan Wu-Cavener
Sent: Wednesday, 29 October, 2003 17:23
To: ADSM-L AT VM.MARIST DOT EDU
Subject: help needed desperately - reinstall TSM client v5.1


Hi,

I am a newbie here. Just join the list and sent the message but didn't
shown on the list. (must have done wrong) I am sending it again.

University TSM server was updated to 5.1.6 several months ago, I noticed
about a month ago that our client v4.2 didn't work right.(Don't really
know how long it had been malfunctioning, log file was overwritten.) The
dsmsched.log message is

   Sending of object '\\imlab-win\appleshare' failed
 > 10/23/2003 13:03:40 ANS1063E Invalid path specification
 >
 > 10/23/2003 13:03:40 ANS1228E Sending of object '\\imlab-win\wwwroot'
failed  > 10/23/2003 13:03:40 ANS1063E Invalid path specification  >  >
10/23/2003 13:03:44 Scheduled event '1300' completed successfully.

We could not figure what was wrong. and decided to upgrade the client.

I am upgrading the TSM client from 4.2 to 5.2. As recommended in the
README file, I stopped the scheduler from the system. Then removed the
scheduler through TSM utility menu. And then uninstalled the old version
of TSM from control panel, add/remove program panel. Then downloaded new
version. The installShield Wizard was interrupted and installation
failed. the message I got is as follows:

The wizard was interrupted before Tivoli could be completely installed.
your system has not been modified. To complete installation at another
time.... I also tried to run the setup after I disable the firewall. It
failed with the same message.

Does anyone known what was wrong? Is there anything(component) else that
I need to remove before installation? Thanks in advance for any advice!

Lan

Lan Wu-Cavener

PennState


 

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