Steve,
The TSM device driver does not support drives with device ID "STT20000A".
You will need the Windows native driver for this device.
Regards,
Hunny Kershaw
Steve Ochani
<ochanis AT NCC DOT EDU> To: ADSM-L AT
VM.MARIST DOT EDU
Sent by: "ADSM: cc:
Dist Stor Subject: Re: Help needed using
seagate STT20000A
Manager"
<[email protected]
.EDU>
10/15/2003 04:33
PM
Please respond to
"ADSM: Dist Stor
Manager"
Thanks for the reply,
I tried what you suggested, uninstalled the TSM device driver (via
add/remove
programs). Checked ms driver with backup utility from seagate, backup works
fine.
Installed TSM device driver from CD.
Went to device manager, update drivers -- windows could not find the ibm
device driver,
even had it scan the CD (there is no INF file for the adsmscsi.sys). So I
tried forcefully
installing it by modifying the winnt/inf/tape.inf file and put in an entry
for IBM and for the
admscsi.sys file. It seemed to install fine, rebooted, check the driver
property and it
seems fine, lists ibm driver as shown here
http://www.steveo.us/tivoli/4.jpg
But now when I go into TSM console and try to "start" the driver I get the
error
"Unable to start the TSM Device Driver.
Reason: The system cannot find the device specified."
as shown here
http://www.steveo.us/tivoli/5.jpg
I then tried in the driver properties, putting the device over to the left
column "Devices
controlled by TSM Device Driver", rebooted , but it put the device back to
the column
"Devices controlled by Native Device Drivers"
as shown here
http://www.steveo.us/tivoli/6.jpg
So how do I properly install this driver if there is no inf file for it.
I also see in the docs that in windows 2000 that the tsm device drivers are
not needed.
Thanks for any help
On 15 Oct 2003 at 12:00, alkina wrote:
>
>
> Dear Mr. steeve ,
>
> This type of error i mean i/o error comes when u are using the wrong
device name,or device is not
> properly configured.If these are ok please try:
> 1.Uninstall Previously installed TSM device driver.
> 2. Now install the seagate driver at o.s level and try local backup thru
win2k.If so tape is
> communicatibg properly.
> 3. Now install TSM device driver .
> 4.Now go to o.s level ,go to manage and tape drives.Here u can see ur
tapes drive.This is using
> windows driver.Now update the driver and u will be prompted two
drivers(one from seagate and
> other from IBM TSM ).Choose IBM TSM DEVICE driver.
> 5.From the TSM managment console verify that TSM DEVICE DRIVER is RUNNING
if not start
> it.
> 6.Now delete old devc,drive etc. and define
allagain(libr,drive,path,devc,stg etc.)
>
> Thanks and Regards
> Alkina l
> India
>
>
> ochanis AT ncc DOT edu wrote:
>
>
> Hello all,
>
> I have installed TSM server (and client) 5.1 on win2k pro, service
pack 4 + all updates.
>
> This machine has a new Seagate tapestor travan 20 drive (which I've
tested with the
> seagate
> software to do a backup and it works fine)
>
> After install of TSM server completes and I run the management
console it's initial setup
> wizard
> runs and during the devices install part it detects my drive as
mt1.0.0.0, I check the device
> in
> list to use it, click next and I get the error
> "Failed to issue a command to the server, click OK to see why."
>
> I click ok and I get the following.
>
>
> --------
> erver Version 5, Release 1, Level 5.0
> Server date/time: 10/13/2003 17:27:29 Last access: 10/13/2003
17:25:23
>
> ANS8000I Server command: 'define library GENLIB1 libtype=manual'
> ANR8400I Library GENLIB1 defined.
> ANS8000I Server command: 'define dri! ve GENLIB1 GENDRV_0.0.0'
> ANR8404I Drive GENDRV_0.0.0 defined in library GENLIB1.
> ANS8000I Server command: 'define path STEVEOIMAGE2_SERVER1
GENDRV_0.0.0
> srctype=server desttype=drive device=mt1.0.0.0 library=GENLIB1'
> ANR8420E DEFINE PATH: An I/O error occurred while accessing drive
GENDRV_0.0.0.
> ANS8001I Return code 15.
> ANS8000I Server command: 'define devc GENCLASS1 devtype=GENERICTAPE
> library=GENLIB1'
> ANR2203I Device class GENCLASS1 defined.
> ANS8000I Server command: 'define stgpool GENPOOL1 GENCLASS1
maxscratch=500
> dataformat=NATIVE'
> ANR2200I Storage pool GENPOOL1 defined (device class GENCLASS1).
>
> ANS8002I Highest return code was 15.
> --------
>
>
> I have tried canceling the initial setup and tried installing the
device later but get the same
> resulting I/O error.
>
> I can make a new node and assign it the policy to use the pool but as
soon as i try to
> backup I
> get an error such as Server media mount not possible.
> To see a couple of screenshots of the errors they are at
>
> http://www.steveo.us/tivoli/1.jpg
>
> http://www.steveo.us/tivoli/2.jpg
>
>
> Thanks for any help.
>
>
>
>
>
>
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>
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> http://www.steveo.us
>
>
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